Professional Communication Problems focuses on “Means to Overcome Stage Fear”.
1. Which of these can be used to overcome stage fear?
a) A speech must be prepared with care.
b) A speech must be untimed.
c) Facts need not be checked.
d) There should be no pause.
Answer: a
Clarification: Every speaker has a natural stage of fear. This can be overcome by various means like : a speech must be prepared with care and must be learnt properly.
2. Which of these is not advisable to make facts interesting?
a) By narrating them as a story
b) Through an anecdote
c) With the help of a personal incident
d) By stating them as points
Answer: d
Clarification: Facts should be presented in an interesting manner. Most speakers resort to narrating a story or an anecdote to ensure the interest of the audience.
3. A speaker must have a confident attitude.
a) True
b) False
Answer: a
Clarification: The statement is true. A speaker must have a positive and confident attitude. This would ensure the empathy of the audience.
4. There are how many ways to start a presentation?
a) Two
b) Three
c) Four
d) Five
Answer: a
Clarification: There are two ways in which a presentation can be started. They are: Hard sell approach and soft sell approach.
5. In hard sell approach, the speaker begins with a question.
a) True
b) False
Answer: a
Clarification: The statement is true. In hard sell approach, the speaker begins with a question or a remark which establishes the requirement of the customer.
6. In ______ approach, the speaker introduces the company and the product.
a) hard sell
b) soft sell
c) rough sell
d) smooth sell
Answer: b
Clarification: The correct statement is: In soft sell approach, the speaker introduces the company and the product.
7. In any meeting, the most worthwhile impact is made by _____
a) stories
b) incidents
c) facts
d) anecdotes
Answer: c
Clarification: In any meeting, the most worthwhile impact is made by facts. The more profound the facts the greater is the impact that a speaker would leave in a meeting.
8. Which of these can irritate the audience?
a) If facts are uttered coherently
b) If facts are uttered incoherently
c) Narrating incidents
d) Narrating anecdotes
Answer: b
Clarification: If facts are uttered incoherently or without cohesion, there is a likelihood that the audience would be irritated rather than be pleased.
9. Which of these represent defiance?
a) Clenched fist
b) Clinton thumb
c) Fig sign
d) Dap greeting
Answer: a
Clarification: Clenched fist is used as a gesture of defiance or solidarity. Facing the signer, it threatens physical violence (i.e., “a thumping”).
10. Which of these does not mean stage fear?
a) aphonia
b) phonia
c) aphonia clericorum
d) aphonia paralytica
Answer: b
Clarification: There are many synonyms for stage fear like : aphonia, aphonia clericorum, aphonia paralytica,etc..