Negotiation and Guiding Skills for Tourism Multiple Choice Questions
1. Which among the following is a type of package tour brouchure?
A. Shell brochure
B. Umbrella brochure
C. Regular brochure
D. All the above
Answer: D. All the above
2. Which among the following is not included in a brochure?
A. Itinerary
B. Name of the firm
C. Details of price
D. Name and address of the client
Answer: D. Name and address of the client
3. Expand FIT
A. Foreign inclusive travel
B. Foreign independent travel
C. Foreign independent Tour
D. None of these
Answer: B. Foreign independent travel
4. When a travel agency provide the service of a well educated, trained tour manager during the course of travel, it is known as
A. Escorted tour
B. Hosted tour
C. Inclusive tour
D. Incentive tour
Answer: A. Escorted tour
5. Navy blue colour passport depicts
A. Ordinary passport
B. Official passport
C. Diplomatic passport
D. Alien’s passport
Answer: A. Ordinary passport
6. Passport is issued by
A. Govt. of India
B. Regional Passport Office
C. Department of Tourism
D. State Government
Answer: B. Regional Passport Office
7. Approval for A class tourist guide is given by
A. Government of India
B. Department of Archaeology
C. State government
D. None of these
Answer: A. Government of India
8. Validity of student VISA
A. Duration of the course
B. 5 years
C. Duration of the course or 5 years whichever is less
D. None of these
Answer: C. Duration of the course or 5 years whichever is less
9. VISA attestation is done after the person reaches the destination is called —————-
A. Transit VISA
B. VISA on arrival
C. Tourist VISA
D. All the above
Answer: B. VISA on arrival
10. Which among the following is the external facter which affect tour operation
A. Foreign exchange rate
B. Weather condition
C. Bad publicity
D. All the above
Answer: D. All the above
11. Motivational programme provided for the employees of an organisation is known as ————
A. Hosted tour
B. Incentive tour
C. Inclusive tour
D. Escorted tour
Answer: B. Incentive tour
12. Expand OAG
A. Official Airline Guide
B. Official Airport Guide
C. Organisation for Airline Giudes
D. None of these
Answer: A. Official Airline Guide
13. Custom tour is also known as
A. FIT
B. SIT
C. GIT
D. None of these
Answer: C. GIT
14. If two people booked together the same facilities & reservations, it is known as
A. Single rate
B. Double rate
C. Multiple rate
D. None of these
Answer: B. Double rate
15. Flight itineraries is included in which section of OAG
A. Front section
B. Back section
C. Flight schedules
D. None of these
Answer: A. Front section
16. Baggage agreements is included in ——————
A. The front section of OAG
B. The flight schedule section
C. The back section of OAG
D. None of these
Answer: C. The back section of OAG
17. A dictionary of package tour available for sale by travel agencies is ———–
A. Consolidated tour manual
B. Tour voucher
C. Tour brochure
D. Tour package
Answer: A. Consolidated tour manual
18. The validity period of transit VISA is
A. 1 year
B. 6 months
C. One month
D. 15 days
Answer: D. 15 days
19. The standard rate of a hotel room is known as
A. Special rate
B. Rack rate
C. Group rate
D. None of these
Answer: B. Rack rate
20. Discounted room rate based on the purchase of pre set quantity of rooms is known as ———
A. Special rate
B. Rack rate
C. Group rate
D. None of these
Answer: C. Group rate
21. A type of tour brochure provided with black folders with printed photographs is known as
A. Shell brochure
B. Umbrella brochure
C. Regular brochure
D. None of these
Answer: A. Shell brochure
22. Minimum tour is commonly called as —————–
A. Hosted tour
B. Independent package tour
C. Escorted tour
D. Inclusive tour
Answer: B. Independent package tour
23. Expand CATM
A. Consolidated Air Traffic Manual
B. Consolidated Air transport Manual
C. Consolidated Air Tour Manual
D. None of these
Answer: C. Consolidated Air Tour Manual
24. Expand OHRG
A. Official Hotel & Resort Guide
B. Official Hotel & Restaurant Guide
C. Official Hotel & Resort Group
D. Organisation for Hotel & Restaurant Guide
Answer: A. Official Hotel & Resort Guide
25. Which of the following is not a vendor
A. Hotel
B. Airlines
C. Cruise companies
D. Travel agents
Answer: D. Travel agents
26. Ground operation is also known as
A. Tour operator
B. Travel agencies
C. Shuttle operators
D. Tour wholesalers
Answer: C. Shuttle operators
27. ITC stands for
A. Inclusive Tour by Charter
B. Inclusive Tour Cost
C. Inclusive Travel Charter
D. None of these
Answer: A. Inclusive Tour by Charter
28. Hotel accommodation that includes breakfast & either lunch or dinner
A. AP
B. MAP
C. EP
D. CP
Answer: B. MAP
29. A tourist guide is ————-
A. An encyclopaedia
B. An unofficial ambassador of his country
C. Trained & experienced person
D. All above
Answer: D. All above
30. A general tour doesn’t include
A. Shopping
B. Sight seeing
C. Museums
D. entertainment
Answer: C. Museums
31. A special interest tour doesn’t include
A. Shopping
B. Archaeological sites
C. Museums
D. Folklore
Answer: A. Shopping
32. Which of the following is not a participant tour?
A. Language
B. Age
C. Level of interest
D. Entertainment
Answer: D. Entertainment
33. The tourist who have particularized knowledge in any area is known as ——————-
A. General guide
B. Specialized guide
C. Escort
D. None of these
Answer: B. Specialized guide
34. The tourist guide who stationed at the monuments is categorized as ————–
A. A class tourist guide
B. B class tourist guide
C. Both A & B class guide
D. Both B & C class guide
Answer: D. Both B & C class guide
35. Which of the following is not a component of package tour cost
A. Accommodation cost
B. Transportation cost
C. Sight seeing cost
D. Shopping cost
Answer: D. Shopping cost
36. Which of the following is the skill required for a tour manager?
A. Researching
B. Public speaking
C. Communication skill
D. Above all
Answer: D. Above all
37. Handling agents is ————–
A. Domestic tour operators
B. Incoming tour operators
C. Specialist tour operators
D. Mass market tour operators
Answer: B. Incoming tour operators
38. Which of the following is the skill required for a tourist guide?
A. Leadership
B. Patience
C. Sense of humour
D. All of above
Answer: D. All of above
39. Which of the following is not a supplementary accommodation?
A. Resort
B. Motels
C. Youth hostels
D. Pensions
Answer: A. Resort
40. Which of the following is not considered as surface transportation?
A. Travel in house boats
B. Travel in cars
C. Travel in air carriers
D. Travel in coaches
Answer: C. Travel in air carriers
41. Cargo flights carry ————
A. Passenger
B. Goods
C. Both goods and passengers
D. Dangerous goods
Answer: B. Goods
42. Which of the following is not an ancilliary service?
A. Duty-free goods
B. Insurance
C. Sale of optional excursion
D. Transportation facility
Answer: D. Transportation facility
43. An intermediary who does not sell products & services to the public is
A. Wholesaler
B. Retailer
C. Producer
D. Consumer
Answer: A. Wholesaler
44. The retailer in travel trade is —–
A. Tour operators
B. Travel agencies
C. Sevice providers
D. None of these
Answer: B. Travel agencies
45. The wholesaler in travel trade is —–
A. Tour operators
B. Travel agencies
C. Sevice providers
D. None of these
Answer: A. Tour operators
46. Price reduction for the sale of large number of units is called ——
A. Discount
B. Fare
C. Volume discount
D. None of theser
Answer: C. Volume discount
47. A tour wholesaler who sells package vaccations is called ——
A. Travel agent
B. Tour operator
C. Tour wholesaler
D. None of these
Answer: B. Tour operator
48. A tour wholesaler who sells tour components individually, without assembling them is called —-
A. Travel agent
B. Tour operator
C. Co-ordinator
D. Consolidator
Answer: D. Consolidator
49. Net fare of an airline ticket is —–
A. Discounted fare
B. Actual fare
C. Premium far
D. None of these
Answer: A. Discounted fare
50. Net fares are offored by the airline to
A. The general public
B. Travel agencies
C. Tour operators
D. Both travel agencies & tour operators
Answer: D. Both travel agencies & tour operators
51. When a consolidator reserves pf prepays large quantity of seats, it is called ——
A. Reservation of airline seats
B. Blocks
C. Booking file
D. None of these
Answer: B. Blocks
52. The cut-off date is also known as —–
A. Option date
B. Expiry date
C. Maturity date
D. None of these
Answer: A. Option date
53. The discount rate is procided for the tour operators for purchasing hotel rooms is called
A. Discount
B. Room quata
C. Net fare
D. Bulk fare
Answer: B. Room quata
54. Which among the following components can’t get discount?
A. Hotel room
B. Airline seats
C. Car rentals
D. Entrance fee
Answer: D. Entrance fee
55. Before designing a tour, the tour operator should consider —
A. Purpose of the trip
B. Length of stay
C. Client budget
D. All of the above
Answer: D. All of the above
56. Departure city is —-
A. The origin point of a journy
B. The destination point of a journey
C. Intermediate point
D. None of these
Answer: A. The origin point of a journy
57. Booking file should include
A. Name field
B. Phone field
C. Itinerary
D. Above all
Answer: D. Above all
58. Place in an itinerary means —
A. Components in an itinerary
B. Time gap between two activities
C. Facilities
D. None of these
Answer: B. Time gap between two activities
59. An off center fold brochureproviding a front sheet smaller than the second is caller —-
A. Central fold
B. Small booklet
C. Leaflets
D. Gate fold
Answer: D. Gate fold
60. Each portion of an itinerary is called as —–
A. Division
B. Segment
C. Group
D. None of these
Answer: B. Segment
61. The trip which orginates and ends in the same point is called
A. Circle trip
B. Round trip
C. Excurssion trip
D. None of these
Answer: A. Circle trip
62. The first city in a segment is called ——
A. Board point
B. Arrival point
C. Off point
D. None of these
Answer: A. Board point
63. The second city ina segment is called —
A. Board point
B. Departue point
C. Origin point
D. Off point
Answer: D. Off point
64. Board point is also known as —
A. Off point
B. Departue point
C. Intermediate point
D. Arrival point
Answer: B. Departue point
65. Departure point is also known as —-
A. Off point
B. Arrival point
C. Board point
D. Intermediate point
Answer: C. Board point
66. Off point is also known as
A. Arrival point
B. Board point
C. Departure point
D. Origin point
Answer: A. Arrival point
67. Arrival point is also known as
A. Board point
B. Departure point
C. Off point
D. Origin point
Answer: C. Off point
68. A flight which does not make any stop between origin & destination is called
A. Direct flight
B. Non stop flight
C. Connecting flight
D. None of these
Answer: B. Non stop flight
69. A direct flight with one or more stops is called —
A. Direct flight
B. Non stop flight
C. Connecting flight
D. None of these
Answer: A. Direct flight
70. Two or more flights between the origin & destination is called
A. Direct flight
B. Non stop flight
C. Connecting flight
D. None of these
Answer: C. Connecting flight
71. Initial segment of a journey is called
A. Outbound segment
B. Return segment
C. Air segment
D. None of these
Answer: A. Outbound segment
72. The departure segment of a journey is called
A. Outbound segment
B. Return segment
C. Air segment
D. None of these
Answer: B. Return segment
73. The transportation segment in a flight itinerary is called
A. Outbound segment
B. Return segment
C. Air segment
D. None of these
Answer: C. Air segment
74. A point in connection where a change of aircraft occurs is called
A. Connecting point
B. Transfer point
C. Transit point
D. Stop over point
Answer: A. Connecting point
75. When a passenger doesn’t return to the origin point, it is called as
A. Circle trip
B. Round trip
C. One-way trip
D. None of these
Answer: C. One-way trip
76. Change of flights from one carrier to another carrier is called
A. Interline connection
B. Connection flight
C. Direct flight
D. None of these
Answer: A. Interline connection
77. A tour offered to the tour escorts of travel managers to familiarise with the package is called as
A. Conducted tour
B. Grand tour
C. Familiarisation trip
D. None of these
Answer: C. Familiarisation trip
78. Wholesale literature include —
A. Catalogues
B. Brochures
C. Published lists
D. Above all
Answer: D. Above all
79. Expand BSP
A. Billing & Settlement Plan
B. Billing & Settlement Procedure
C. Billing & Sales Plan
D. None of these
Answer: A. Billing & Settlement Plan