Category: Professional Communication Objective Questions

Professional Communication Multiple Choice Questions on “Technical Report”.

1. A technical report reduces to writing the facts of a particular situation.
a) True
b) False
Answer: a
Clarification: The statement is true. A technical report reduces to writing the facts of a particular situation, project, process or test.

2. A technical report establishes a _______
a) illogical conclusion
b) logical conclusion
c) personal prejudice
d) misplaced learning
Answer: b
Clarification: A technical report establishes a logical conclusion on the basis of the facts laid down and the purpose for which these facts are required.

3. Which of these must never be a basis for a technical report?
a) Facts
b) Tests
c) Personal prejudices
d) Experiments
Answer: c
Clarification: A report must never be based on personal prejudices and misplaced learning. It must be objective. It highlights the significance of the facts.

4. Which of these must be avoided in a technical report?
a) Facts
b) Logical conclusion
c) Objective evaluation
d) Subjective evaluation
Answer: d
Clarification: A technical report must always be objective. There is very little place for subjective evaluation in a report. A technical report establishes a logical conclusion.

5. A report may be used for reading or hearing.
a) True
b) False
Answer: a
Clarification: The statement is true. A report may be used for reading or hearing. The language would change in both cases because spoken language is different from written language.

6. Which of these is not a parameter in a report?
a) Extent of information
b) Quality of information
c) Age of writer
d) Ability to acquire information
Answer: c
Clarification: There are eight basic parameters in a report: extent and quality of information, ability to acquire additional information, etc..

7. Which of these is not a parameter of a report?
a) Ability to acquire additional information
b) Quality of additional information acquired
c) Ability to arrive at subjective evaluation
d) Ability to provide worthwhile recommendations
Answer: c
Clarification: There are many basic parameters of a report: Ability to acquire additional information, quality of additional information acquired, ability to arrive at objective evaluation, etc..

8. To which of these people is the report not very crucial?
a) Engineers
b) Scientists
c) Teachers
d) Business executives
Answer: c
Clarification: Reports are of crucial importance to engineers, scientists, business executives and public administrators.

9. Which of these reports is raised annually?
a) Inventory reports
b) Confidential reports
c) Laboratory reports
d) Inspection reports
Answer: b
Clarification: Confidential reports or Annual confidential reports are raised annually. They are raised to evaluate the performance of a particular employee.

10. Which of these is not a part of a report?
a) Front matter
b) Gender
c) Front cover
d) Title page
Answer: b
Clarification: A report can be divided into three parts: front matter, front cover and title page.

Professional Communication Multiple Choice Questions on “Speech Process”.

1. We write more than we speak.
a) True
b) False
Answer: b
Clarification: The statement is false. Speaking is an important mode of expression which is used frequently. We speak more than we write.

2. Speaking is a combination of verbal and non-verbal means.
a) True
b) False
Answer: a
Clarification: The statement is true. Speaking is a combination of verbal and non-verbal means. People listen to those who impress them, who impart knowledge, who give something new, who relate things and ideas.

3. Which of these is not an ingredient of the speech process?
a) Message
b) Audience
c) Feedback
d) Reading comprehension
Answer: d
Clarification: A speech process has five ingredients. They are: message, audience, speech style, feedback and conversation and oral skills.

4. Which of these should be avoided in the message of a speech?
a) Clarity
b) Confusion
c) Voice Modulation
d) Politeness
Answer: b
Clarification: Confusing words should be avoided while speaking. Such words will hamper the clarity in communicating the message. A good speech is one that is delivered with a clear tone, and one that isn’t too loud and jarring to hear. The speaker should be calm and polite, and exercise proper voice modulation.

5. Which of these is the most important element of the speech process?
a) Message
b) Audience
c) Feedback
d) Speech style
Answer: b
Clarification: Audience is the most important element of the speech process. Speech is meant for the audience and play a great role in determining the material to be used.

6. Which of these factors need not be considered while preparing speech for the audience?
a) Number of people
b) Age of audience
c) Appearance of audience
d) Nature of purpose
Answer: c
Clarification: Many factors should be considered while preparing speech for the audience, like: nature of purpose, number of people, age and sex of audience, educational qualification of audience, interest and expectation from speaker, etc.

7. Which of these factors distinguish one speaker from the other speakers?
a) Audience
b) Message
c) Speech style
d) Feedback
Answer: c
Clarification: Speech style distinguishes a speaker from the other speakers. Style is a pattern of speaking adopted by a speaker.

8. Which of these is used as a basis for improvement?
a) Speech style
b) Feedback
c) Oral skills
d) Conversation skills
Answer: b
Clarification: Feedback means the responses from the audience to the speech. The feedback is used as a basis for improvement.

9. Which of these factors is not used for feedback by an audience that is listening to a speech?
a) Pronunciation
b) Content
c) Hairstyle
d) Speech delivery
Answer: c
Clarification: Seven factors are used for feedback by audience. They are: pronunciation, speech delivery, content, audience awareness, body language, use of audio visual aids and quality of interaction.

10. Which of these factors do not make the oral discourse effective?
a) Dullness
b) Fluency
c) Self expression
d) Phonetics
Answer: a
Clarification: The following three factors make the oral discourse effective. They are: fluency and self expression, body language and phonetics and spoken English.

11. Which of these should be avoided while speaking?
a) Fluency
b) Jargon
c) Clear voice
d) Abstract words
Answer: b
Clarification: There should be fluency in speech. The speech must flow naturally without any odd sounds. Avoid improper words or jargon.

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Professional Communication Multiple Choice Questions on “Types of Degrees”.

1. Adverbs that change in form to show comparison are called degrees of comparison.
a) True
b) False
Answer: b
Clarification: The statement is false. Adjectives that change in form to show comparison are called degree of comparison. Example, pretty : prettier: prettiest.

2. Which of these is not a type of degree of comparison?
a) Positive
b) Negative
c) Comparative
d) Superlative
Answer: b
Clarification: Degrees of comparison can be classified into three types. They are : positive degree, comparative degree and superlative degree. For example , good is positive, better is comparative and best is superlative.

3. What is the superlative of little?
a) Less
b) Lesser
c) Least
d) Worst
Answer: c
Clarification: This is an irregular comparison of adjective. The comparative of little is less or lesser and the superlative of little is least. The superlative of bad is worst.

4. Fill in with correct degree of comparison:
Platinum is ______ than any metal.
a) precious
b) more precious
c) most precious
d) many precious
Answer: b
Clarification: The statement is : Platinum is more precious than any metal. When two objects are compared with each other, the latter terms of comparison must exclude the former.

5. What is the positive of inner?
a) In
b) Inmost
c) Innermost
d) most in
Answer: a
Clarification: The positive of inner is in. The superlative of inner is innermost. The word inmost does not exist; and the phrase most in is grammatically incorrect. This is an irregular comparison of adjectives.

6. Which of the following words’ comparative degree is formed by simply adding the word more before the adjective itself?
a) Small
b) Nice
c) Heavy
d) Difficult
Answer: d
Clarification: When the initial, positive form of an adjective has two or more syllables, the comparative degree is formed by adding the adverb more with the positive. The superlative degree is formed by adding the adverb most before the positive. In the case, positive: difficult, comparative: more difficult, superlative: most difficult. Smaller adjectives with less syllables can be converted to comparative and superlative forms by adding the suffixes ‘er’ and ‘est’ respectively. Eg: small, smaller, smallest.

7. Choose the correct statement:
a) Milk is more cheap than water.
b) Milk is cheaper than water.
c) Milk is cheap than water.
d) Milk is cheapest than water.
Answer: b
Clarification: The correct statement is: Milk is cheaper than water. In this case, using ‘cheapest’ would be incorrect, since it’s a comparison between only two entities, that is milk and water. Most one syllable adjectives form their comparatives and superlatives with -er/-est. However, participles used as adjectives are exceptions, as, I’ve never felt more tired in all my life.

8. Fill in with the right degree:
Hunger is the ____ sauce.
a) good
b) better
c) best
d) most good
Answer: c
Clarification: The correct statement is : Hunger is the best sauce. As it shows the highest quality of the word, we use the superlative degree of good which is best.

9. Choose the correct statement:
a) She is one of the most prettiest girl in the class.
b) She is the prettiest girl in the class.
c) She is the most prettiest girl in the class.
d) She is one of the pretty girl in the class.
Answer: b
Clarification: The correct statement is : She is the prettiest girl in the class. We do not use -er/-est together with more or most.

10. When the positive ends in e, only r and st are added.
a) True
b) False
Answer: a
Clarification: The statement is true. When the positive ends in e, only r and st are added. For example: nice, nicer, nicest.

Professional Communication online quiz focuses on “Words Related to Science, Engineering, Nutrition and Health”.

1. Which of these words is correct?
a) Longevity
b) Longivity
c) Longevety
d) Longeviety
Answer: a
Clarification: The correct word is Longevity. It is often misspelt. Other such words are liquefy, liaison, mystique, propeller, etc..

2. Choose the correct statement:
a) Please open the light.
b) Please shut the light.
c) Please turn on the light.
d) Please shut down the light.
Answer: c
Clarification: The correct statement is: Please turn on the light. We turn on or off the light. We don’t open or shut the light.

3. Choose the correct statement:
a) He comes always late for practice.
b) He always comes late for practice.
c) He comes late always for practice.
d) He comes late for practice always.
Answer: b
Clarification: The correct statement is: He always comes late for practice. Adverbs of indefinite time like, ever, never, sometimes and the adverbs almost, hardly, nearby are placed before the principal verb.

4. Fill in the blank :
I could not _____ him to come to the party.
a) convince
b) persuade
c) push
d) force
Answer: b
Clarification: The correct statement is: I could not persuade him to come to the party. To convince is to make a person believe in something that they initially didn’t believe in. To persuade means to get a person to do something.

5. Choose the correct statement:
a) Graham Bell discovered the telephone.
b) Graham Bell found the telephone.
c) Graham Bell invented the telephone.
d) Graham Bell did the telephone.
Answer: c
Clarification: The correct statement is: Graham Bell invented the telephone. To discover means to find that which already existed. To invent means to make that which did not exist.

6. The word “ultrasonic” is a noun.
a) True
b) False
Answer: b
Clarification: The statement is false. The word “ultrasonic” is an adjective whereas the word “ultra sound” is a noun.

7. Choose the correct statement:
a) I met him six years before.
b) I met him six years early.
c) I met him six years ago.
d) I met him six years behind.
Answer: c
Clarification: The correct statement is: I met him six years ago. We use ago in counting from the time of speaking to a point in the past; we use before in counting from a distance to a nearer point in the past.

8. The word “cross-section” is a verb.
a) True
b) False
Answer: a
Clarification: The statement is true. The word “cross-section” is a verb whereas the word “cross section” is a noun. Similarly, the word “cut out” is a verb and “cutout” a noun.

9. Choose the correct statement:
a) I am presently working in Mumbai.
b) I am at present working in Mumbai.
c) I am at presently working in Mumbai.
d) I am present working in Mumbai.
Answer: b
Clarification: The correct statement is: I am at present working in Mumbai. At present means now and presently means soon.

10. Choose the correct statement:
a) This shop has many rich clients.
b) This shop has many rich customers.
c) This shop has many rich people.
d) This shop has many rich trespassers.
Answer: b
Clarification: The correct statement is: This shop has many rich customers. A person is a client to a lawyer, a bank, etc., but not to a shop.

To practice all areas of Professional Communication for online Quizzes,

Professional Communication Questions and Answers for Campus interviews focuses on “Letters of Applications”.

1. A letter of application should have the same form as a business letter.
a) True
b) False
Answer: a
Clarification: The statement is true. A letter of application should have the same form as a business letter. They are of two types.

2. Which of these letters are in response to an advertisement?
a) Solicited letters
b) Unsolicited letters
c) Letters of enquiry
d) Letters of complaint
Answer: a
Clarification: Letters of application are of two types : Solicited and unsolicited. Solicited letters are in response to an advertisement and unsolicited are written of one’s own accord.

3. Which of these letters of application must include a statement of the writer’s age?
a) For complain
b) For employment
c) For enquiry
d) For adjustment
Answer: b
Clarification: A letter of application for employment must include a statement of the writer’s age, education and experience.

4. Solicited letters of application are written of one’s own accord.
a) True
b) False
Answer: b
Clarification: The statement is false. Unsolicited letters of application are written of one’s own accord. Solicited letters of application are in response to an advertisement.

5. Resume is called curriculum vitae in ________
a) India
b) France
c) North America
d) South America
Answer: c
Clarification: Resume is called curriculum vitae in North America but the two have very different formats in the modern day world of job applications.

6. Which of these must not be mentioned in your CV?
a) Out of turn promotions
b) Special recognitions
c) How you helped your previous employer
d) Salary you are looking for
Answer: d
Clarification: It is very unprofessional to mention the salary amount that you hope to earn. Also, you must never belittle your previous boss or company while writing to apply for a new job at another company.

7. Which of these details should not be mentioned in your resume?
a) Age
b) Telephone number
c) Health
d) Nationality
Answer: b
Clarification: A resume generally consists of details such as: Age, health, martial status, nationality, education, experience and references.

8. Where is the name and address mentioned in a Job- Description CV?
a) Top right corner
b) Top left corner
c) Bottom right corner
d) Bottom left corner
Answer: b
Clarification: The name and address of the specimen along with the date is mentioned in the top left corner of the job description CV. The date is mentioned below the name and address.

9. Which of these is not mentioned in a skills profile?
a) Career aim
b) Academic achievements
c) Interests
d) Employment
Answer: b
Clarification: A skills profile is different from a job description CV. You can highlight your skills here. You can mention details like career aim, employment, experience, sales, etc..

10. Which of these is mentioned in a bio- data?
a) Career aim
b) Interests
c) Telephone number
d) Date
Answer: c
Clarification: A bio-data consists of details like name, address, telephone number, marital status, academic achievements, extracurricular activities, professional experience and reference.

Professional Communication for Campus Interviews,

Professional Communication Multiple Choice Questions on “Group Discussions”.

1. Which of these are vital for any organisation?
a) Debates
b) Group discussions
c) Speeches
d) Arguments
Answer: b
Clarification: Group discussions are vital for any organisation. They streamline stray thoughts in a potent proactive action and generate information.

2. Which of these qualities are important in a group discussion?
a) Emotional stability
b) Hostility
c) Ignorance
d) Aggressiveness
Answer: a
Clarification: Emotional stability plays an important role in a group discussion. No organisation wants a person who is not in control of his emotions.

3. In a group discussion, one must communicate with ______
a) Hostility
b) Ignorance
c) knowledge
d) long sentences
Answer: c
Clarification: In a group discussion, one must communicate with knowledge. He must be polite and compassionate and must utter ideas which are real to those present and easily understood.

4. In a group discussion, the discussion must be directed to its logical conclusion.
a) True
b) False
Answer: a
Clarification: The statement is true. In a group discussion, the discussion must be directed to its logical conclusion. You must appear to neatly direct a discussion to its logical conclusion without appearing to be superior to the offending person.

5. When is the worst time to break into a discussion?
a) When everyone is silent
b) When one person is talking
c) When two or three people are talking simultaneously
d) When there is less time left
Answer: c
Clarification: It is crucial to know when to break into a discussion. The worst time to break into a discussion is when two or three people are discussing a topic and talking simultaneously.

6. A group discussion must advance _____
a) truth
b) dishonesty
c) Personal glory
d) arguments
Answer: a
Clarification: The statement is: A group discussion must advance truth. A group discussion is not meant for personal glory. It is meant to advance certain aspects to their logical conclusion.

7. Which of these must be avoided in a group discussion?
a) Speaking facts
b) Asking questions
c) Speaking fast
d) Speaking with clarity
Answer: c
Clarification: We must speak about facts and with clarity. We must never mumble, shout or speak very fast. It is better to ask questions in case a point is not understood.

8. In a group discussion, we should be _____
a) assertive
b) dominating
c) subjective
d) ignorant
Answer: a
Clarification: In a group discussion we must be assertive. There is no room for dominating others. There is no place for subjectivity or personal prejudices.

9. A moderator is a monitor of a group discussion.
a) True
b) False
Answer: a
Clarification: The statement is true. A moderator is a monitor and observer of a group discussion. Group discussion takes place in his presence.

10. Which of these factors do not enhance listening skills?
a) Attention
b) Clear perception
c) Fakeness
d) Frankness
Answer: c
Clarification: There are five factors that enhance the listening skills of the participant. They are : attention, clear perception, analytical approach, frankness and taking notes.