Category: Professional Communication Objective Questions

Professional Communication Multiple Choice Questions on “The Use of Tenses”.

1. Which of these is used to express habitual actions?
a) Present perfect tense
b) Simple present tense
c) Past continuous tense
d) Present continuous tense
Answer: b
Clarification: The simple present tense is used to express habitual actions. For example: I bathe every morning. It is also used to express general truths.

2. Which tense does this statement belong to?
We leave for Pune by the morning bus.
a) Simple future tense
b) Simple past tense
c) Simple present tense
d) Future perfect tense
Answer: c
Clarification: Simple present tense is used to indicate a future event where the context tells us the future time. So the statement belongs to Simple present tense. In vivid narrative, it is also used as substitute for simple past.

3. Choose the correct statement:
a) He sweared that he had not stolen the bag.
b) He swore that he had not stolen the bag.
c) He was swearing that he had not stolen the bag.
d) He swears that he had not stolen the bag.
Answer: b
Clarification: The correct statement is: He swore that he had not stolen the bag. The simple past tense of most irregular verbs is not formed with -d or -ed.

4. Which of these tenses does the statement belong to?
A letter is being written by me.
a) Present perfect tense (active)
b) Present continuous tense (active)
c) Present continuous tense (passive)
d) Present perfect tense (passive)
Answer: c
Clarification: The statement: A letter is being written by me, belongs to the present continuous tense in passive form. In active form, the statement would be: I am writing a letter.

5. To which of the tenses does the statement belong?
I shall be meeting Neha in the market.
a) Future perfect tense
b) Future continuous tense
c) Future perfect continuous tense
d) Simple future tense
Answer: b
Clarification: The statement belongs to future continuous tense. The future continuous tense represents an action going on at some time in the future. For example: When I reach class, the students will be studying.

6. Fill in the blank with past perfect tense:
I met Ruchi in Nagpur yesterday. I ______ her a week before.
a) saw
b) had seen
c) was seeing
d) had been seeing
Answer: b
Clarification: The statement will be: I met Ruchi in Nagpur yesterday. I had seen her a week before. The past perfect tense describes an action completed before a certain moment in the past.

7. Correct the incorrect statement:
He said I owe him money.
a) He said I owed him money.
b) He said I had been owing him money.
c) He said I shall owe him money.
d) He said I am owing him money.
Answer: a
Clarification: The correct statement is: He said I owed him money. When the main verb is past, the verb in the reporting clause is also past.

8. In which of these cases, present continuous tense is not used?
a) For an action going on at the time of speaking.
b) For a temporary action which may not be actually happening at the time of speaking.
c) For an action that is planned to take place in the near future.
d) For an action which began sometime in the past and is still continuing.
Answer: d
Clarification: The present perfect continuous tense is used for an action which began at some time in the past and is still continuing. For example, I have been writing a book for five hours (and am still writing). An easy way to spot any form of continuous tense would be to observe whether the verb in the sentence ends with the suffix –ing.

9. Correct the incorrect statement
I am loving it.
a) I love it.
b) I was loving it.
c) I have been loving it.
d) I shall be loving it.
Answer: a
Clarification: Verbs of perception, appearance, emotion, thinking possession are not used in the continuous form. The correct statement is: I love it and not I am loving it.

10. Fill in the blank: He said that he ______ tomorrow.
a) will come
b) would come
c) will be coming
d) has been coming
Answer: b
Clarification: When the verbs in the principal clause is in the past tense, shall and will change to should and would in the subordinates clause. Similarly may changes to might, can to could. The correct statement is: He said that he would come tomorrow.

Professional Communication Multiple Choice Questions on “Clauses and Connectors”.

1. Which of these is an example of adversative co-ordinating conjunction?
a) He didn’t raise his hand and he didn’t raise his voice.
b) She was pretty, but she was dumb.
c) Hurry up, else you will lose.
d) You must have not studied hard, for the paper was easy.
Answer: b
Clarification: The correct statement is: She was pretty, but she was dumb. The adversative co-ordinating conjunction represents contrast.

2. Which of these is not an example of subordinating conjunction related to cause?
a) Because
b) Since
c) As
d) Unless
Answer: d
Clarification: Cause is indicated by words like because, since and as. For example: He didn’t win the race, because he was injured.

3. A sentence may be joined by two clauses.
a) True
b) False
Answer: a
Clarification: The statement is true. The clauses may be joined by such connectors as and, but, that, when etc. For example, The water is cold and tasty.

4. Which of these words is not used to join the dependent clause with the main clause?
a) Who
b) When
c) For
d) But
Answer: d
Clarification: The dependent clause can be joined with the main clause by using words like who, when and for. But is used to join independent clauses.

5. Which of these words are not used by independent clauses?
a) Nor
b) Still
c) And
d) For
Answer: d
Clarification: Independent clauses use the words and, but, or, nor, still and however. For example, “He wanted to go in the car, but it was unserviceable. For is used by dependent clauses.

6. A dependent clause may refer to a noun or pronoun in the main clause.
a) True
b) False
Answer: a
Clarification: The statement is true. A dependent clause may refer to a noun or pronoun in the main clause. It is joined with the main clause by connectors like what, which, whose, etc.

7. In relative clauses, which of these is used to refer to things?
a) Who
b) Which
c) That
d) Whom
Answer: b
Clarification: In relative clauses, we use which to refer to things, not to people. For example: The student who sits next to me in class comes from China. In this sentence, which isn’t used because people are being referred to. A sentence that uses which to refer to things is: The ice cream flavor which I like, was out of stock at the store.

8. Choose the correct statement :
a) Although he was hurt, but he continued to walk.
b) Although he was hurt, he continued to walk.
c) He was hurt, he continued to walk.
d) Although he continued to walk, he was hurt.
Answer: b
Clarification: The correct statement is: Although he was hurt, he continued to walk. We don’t use although and but together. To link two clauses, we just use one conjunction.

9. Choose the correct statement:
a) There were between 8 to 10 policemen present.
b) There were between 8 and 10 policemen present.
c) There were among 8 to 10 policemen present.
d) There were atleast 8 and 10 policemen present.
Answer: b
Clarification: The correct statement is: There were between 8 and 10 policemen present. After between we use and and not to.

10. Fill in the blank:
The man was badly injured, _____ he was alive.
a) however
b) but
c) though
d) hence
Answer: b
Clarification: The correct statement is: The man was badly injured, but he was alive. However is an adverb. It can not link sentences. We should use conjunctions like but, although or yet to link two contrasting clauses.

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Professional Communication Multiple Choice Questions on “Apposition”.

1. Concord means an agreement.
a) True
b) False
Answer: a
Clarification: The statement is true. Concord means an agreement or harmony between words. It governs the relationship of various parts of sentences to one another.

2. Between which of these words, there is no agreement in concord?
a) Gender
b) Number
c) Person
d) Flowers
Answer: d
Clarification: Grammatically, concord means agreement between words in gender, number, case or person. It governs the relationship of various parts of sentences to one another.

3. In the following statement, which of these are in agreement?
They nominated him chairman.
a) Noun and verb
b) Noun and pronoun
c) Verb and pronoun
d) Adverb and pronoun
Answer: b
Clarification: In the statement, “They nominated him chairman.”, the noun chairman and the pronoun they and him agree in case.

4. Apposition is a relationship between two or more words.
a) True
b) False
Answer: a
Clarification: The statement is true. Apposition is a relationship between two or more words in which the units are grammatically parallel and have the same referrant. For example: my sister.

5. In the following sentence, which two words are in apposition?
John, captain of the ship, was welcomed at the port.
a) John and captain
b) John and ship
c) Captain and ship
d) John and port
Answer: a
Clarification: John, captain of the ship, was welcomed at the port. In the above sentence, Captain is in apposition to John.

6. Which of these can be used in apposition to a noun?
a) A verb clause
b) A noun clause
c) A adjective clause
d) A adverb clause
Answer: b
Clarification: A noun clause can also be in apposition to a noun or pronoun. For example: The General Manager issued instructions that all incompetent executives should be fired.

7. Which pronoun is used as an introductory subject?
a) He
b) She
c) It
d) They
Answer: c
Clarification: The pronoun it is used as an introductory or provisional subject or object with an infinitive or noun clause in apposition. For example: It was a dark and stormy night…

8. In the following sentence, which two are in apposition?
It is difficult to understand Mathematics.
a) difficult and Mathematics
b) difficult and understand
c) It and difficult
d) It and to understand
Answer: d
Clarification: It is difficult to understand Mathematics. Here, the infinitive to understand is in apposition to subject it.

9. In the following sentence, which two are in apposition?
I presumed it unfair to promote such things.
a) presumed and unfair
b) it and to promote
c) presumed and it
d) it and unfair
Answer: b
Clarification: I presumed it unfair to promote such things. Here, the infinitive to promote is in apposition with the object it.

10. Which of these agree in number and person?
a) Noun
b) Relative pronoun
c) Verb
d) Adverb
Answer: b
Clarification: A relative pronoun agrees in number and person. For example: Penalise him who is miscreant.

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Professional Communication Multiple Choice Questions on “Dyadic Communication”.

1. Dyadic communication refers to an interaction between two people.
a) True
b) False
Answer: a
Clarification: The statement is true. Dyadic communication refers to an interaction between two people. One of the most used form of transaction is through speech.

2. Which of these is the most common form of dyadic communication?
a) Conversation
b) Texting
c) Blogging
d) Writing
Answer: a
Clarification: Conversation is the most common form of dyadic communication. In it the speaker and listener continuously change roles.

3. Never hold back information while conversing.
a) True
b) False
Answer: a
Clarification: The statement is true. Never hold back information while conversing. There may be many reasons to hold back information but deceit, fear or doubts cannot be among them.

4. Words must not be uttered with _____
a) rudeness
b) compassion
c) respect
d) politeness
Answer: a
Clarification: Words must not be uttered with rudeness. They must be uttered with respect and compassion.

5. When are disagreements in a conversation relevant?
a) When they advance a lie
b) When they advance with tact intentions
c) When they are done with bad intentions
d) When they are done with rude intentions
Answer: b
Clarification: Disagreements in a conversation are relevant provided they advance the truth and they are done with tact and good intentions.

6. Which of these should be avoided in a conversation?
a) Disagreement
b) Compassion
c) Hogging
d) Discussion
Answer: c
Clarification: Avoid hogging the conversation, simply because conversation means exchange of views. Speak something relevant even in a social conversation.

7. When should the discussion in a conversation stop?
a) When it turns into an argument
b) When it is boring
c) When one person doesn’t like the other
d) When a third person joins in
Answer: a
Clarification: Always discuss a topic, but hold yourself back if a conversation relegates into an argument. Wise men discuss while fools argue.

8. Which of these statements is correct?
a) Continue the topic no matter what the attitude of the other person is.
b) Respect other person’s time and interest.
c) Don’t utter the name of the opposite person frequently.
d) We can use words even if have a vague understanding of it.
Answer: b
Clarification: Respect other person’s time and interest. The words uttered must convey precise meaning. We shouldn’t use words without knowing their meaning.

9. ____ should be avoided in a conversation.
a) Standard words
b) Slang
c) Name of the other person
d) Truth
Answer: b
Clarification: It is better not to use slang, jargon, non- standard words or pet words and phrases. It is also advisable not to indulge in exaggeration even when your intention is to please others.

10. When should the topic be altered?
a) When the listener’s attitude is positive
b) When you don’t like the appearance of the other person
c) When the listener likes the topic
d) When the listener’s attitude is negative
Answer: d
Clarification: Understand the attitude of the person with whom you are conversing. Alter the topic in case his attitude is negative.

Professional Communication Multiple Choice Questions on “Technical Descriptions”.

1. A technical description is used to describe an object.
a) True
b) False
Answer: a
Clarification: The statement is true. A technical description is used to describe an object or a process. Science and technology must convey facts.

2. Which of these is not used in technical writing?
a) Equations
b) Abbreviations
c) Poetic devices
d) References
Answer: c
Clarification: Any technical writing must have a distinct look. Technical writing may use equations, abbreviations, numerals, references, tables, illustrations etc..

3. While writing technical descriptions, the object must be defined first.
a) True
b) False
Answer: a
Clarification: The statement is true. While writing technical descriptions of objects , the object must be defined first. Next, the manner in which the object works must be described.

4. Which of these is not a step in the technical description of an object?
a) Definition of object
b) General description of object
c) Age of writer
d) Description of components of objects
Answer: c
Clarification: There are four steps in the technical description of an object : Definition of the object, manner in which the object works, general description of the object and a description of the important components of the object.

5. Telex is known as _________
a) Teleprinter Exchange Service
b) Telephone Exchange Service
c) Teleprinter Engine Service
d) Telephone Engine Service
Answer: a
Clarification: Telex is a Teleprinter Exchange Service furnished to subscribers locally and internationally. It is similar to a type writer but it functions over electric wires.

6. In which step is the general description of the object given?
a) Two
b) Three
c) One
d) Four
Answer: b
Clarification: There are four steps in the technical description of an object: Definition of the object, manner in which the object works, general description of the object and a description of the important components of the object.

7. _____ helps a reader to arrive at a conclusion whether the method of performing is efficient.
a) A process
b) An object
c) A trick
d) A description
Answer: a
Clarification: The correct statement is: A process helps a reader to arrive at a conclusion whether the method of performing is efficient and reliable or not.

8. Which of these is not a step in the technical description of a process?
a) Introduction
b) Conclusion
c) Complaining
d) Listing of main steps
Answer: c
Clarification: There are four steps in the technical description of a process. They are: Introduction, listing of main steps, explanation of each step and conclusion.

9. Which of these is not listed in the introduction of technical description of a process?
a) Statement of process
b) Reason to perform the process
c) Main steps
d) List of tools
Answer: c
Clarification: Begin the description of a process with an introduction. This must state the process and also state why the process must be performed. A list of tools required to perform the process may also be given.

10. In which step are the main steps of a process explained?
a) One
b) Three
c) Two
d) Four
Answer: b
Clarification: After listing the main steps, each step must be clearly explained. There may be a necessity to define each step and to explain the nature of the apparatus and the device used for the step.

Professional Communication Multiple Choice Questions on “Effective Communication”.

1. Which of these is not an information based system?
a) MIS
b) DSS
c) SIS
d) SDS
Answer: d
Clarification: In today’s dynamic environment, information is the lifeblood of business. Information based systems such as MIS, DSS and SIS all rest on the communication.

2. Which of these factors is not required for communication growth?
a) Growth in size of organisations
b) Negative atmosphere
c) Globalisation
d) Public relations
Answer: b
Clarification: Communication growth requires eight factors. They are: growth in size of organisations, globalization, growth of trade unions, public relations, and so on. A negative atmosphere isn’t conducive to communication growth.

3. Globalization, growth of trade unions, public relations and a positive atmosphere are some of the factors that enable ____________.
a) Good friendships
b) Happiness
c) Isolation from society
d) Communication growth
Answer: d
Clarification: Communication growth requires eight factors. They are: growth in size of organisations, globalization, growth of trade unions, public relations, and so on.

4. Every organization has a social responsibility.
a) True
b) False
Answer: a
Clarification: The statement is true. Every organization has a social responsibility, specially towards the customers, government, suppliers and the public at large.

5. Which of these does not come under behavioural sciences?
a) Globalization
b) Psychology
c) Sociology
d) Transactional Analysis
Answer: a
Clarification: Modern management is deeply influenced by exciting discoveries made in behavioural sciences like Psychology, Sociology, Transactional Analysis, etc.

6. Which of these element is not involved in the process of communication?
a) Pipe
b) Sender
c) Message
d) Channel
Answer: a
Clarification: There are four elements in the process of communication. They are: sender, message , channel, receiver.

7. A sender is the person who transmits a message.
a) True
b) False
Answer: a
Clarification: The statement is true. A sender is the person who transmits a message. A message could be verbal or non- verbal as appearance, body language, etc..

8. Which of these is the third element of communication?
a) Sender
b) Channel
c) Message
d) Receiver
Answer: b
Clarification: Channel is the third element in the process of communication. A message may be sent via an electronic word processing system or through the printed work or other media.

9. For effective communication, which of these commandments should one not follow?
a) Objective of communication
b) Inadequate medium
c) Clarity
d) Adequate medium
Answer: b
Clarification: In order to ensure effective communication, one must take care of the ten commandments. They are: objective of communication, clarity in the use of language, adequate medium, etc.

10. To make our communication effective, we should follow _____ C’s and _____ S’s.
a) seven, four
b) seven, three
c) six, four
d) six, three
Answer: a
Clarification: The correct statement is: To make our communication effective, we should follow seven C’s and four S’s.

11. Which of these does not come under the four S’s?
a) Simplicity
b) Strength
c) Sincerity
d) Shock
Answer: d
Clarification: To make our communication effective, we should follow seven C’s and four S ’s. The four S’s are: Shortness, simplicity, strength and sincerity.

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