Category: Professional Communication Objective Questions

Professional Communication Multiple Choice Questions on “Forms of Infinitives”.

1. Which of these words is not used in the bare infinitive?
a) to
b) that
c) is
d) are
Answer: a
Clarification: The infinitive can broadly be classified into two types : Bare infinitive and split infinitive. There are certain verbs and expression where to is not used. These are called the bare infinitive.

2. To which infinitive does the following phrase belong?
‘To be done’
a) Perfect infinitive
b) Present infinitive
c) Perfect infinitive passive
d) Present infinitive passive
Answer: d
Clarification: The phrase ‘to be done’ belongs to present infinitive passive. Example for perfect infinitive passive is ‘to have been done’ and for perfect infinitive is ‘to have done’.

3. Normally, no words are used between to and the verb. The only exception is the split infinitive.
a) True
b) False
Answer: a
Clarification: The statement is true. Normally, no words are used between to and the verb. The only exception is the split infinitive. The other type is bare infinitive.

4. Choose the correct statement:
a) Because he failed, the school may cancel his admission.
b) Because he had failed, the school may cancel his admission.
c) Because he is failed, the school may cancel his admission.
d) Because he have failed, the school may cancel his admission.
Answer: b
Clarification: The correct statement is: Because he had failed, the school may cancel his admission. When we refer to something that happened or was expected to happen before now, we use a perfect infinitive, not a present infinitive.

5. After which of these nouns, an infinitive can’t be used?
a) Failure
b) Ambition
c) Desire
d) Escape
Answer: d
Clarification: The infinitive can also be used after certain nouns. These nouns include ability, ambition, demand, desire, effort, failure, promise, refusal, scheme, wish.

6. The infinitive can also be used with too/enough after certain adjective and adverbs.
a) True
b) False
Answer: a
Clarification: The statement is true. The infinitive can also be used with too/enough after certain adjective and adverbs. For example: The spoon was too hot to touch.

7. Fill in the blank with bare infinitive:
He made me ____ my motorcycle.
a) to move
b) move
c) move to
d) moving
Answer: b
Clarification: The correct statement is: He made me move my motorcycle. Other examples of bare infinitive are: I could read it tomorrow, Live and let live.

8. For which of these cases do but/except not take the bare infinitive?
a) do + anything
b) do + nothing
c) do + everything
d) do + something
Answer: d
Clarification: But and except take the bare infinitive when they follow do+ anything/ nothing/ everything. For example, Aahna does nothing but smile.

9. In which of these cases, the continuous infinitive is not used?
a) After auxiliary verbs
b) With certain verbs like appear, happen, seem.
c) After hope and promise.
d) At the beginning of a sentence.
Answer: d
Clarification: The form of a continuous infinitive is to be + present participle. For example, My mother must be wondering what is wrong with me. Initial infinitive phrases are placed at the beginning of a sentence.

10. Which of these forms represent the perfect infinitive continuous?
a) to + have + past participle
b) to + have been + present participle
c) to be + present participle
d) to + present participle
Answer: b
Clarification: The perfect infinitive continuous has the form of to + have been + present participle. For example, Pinki seems to have been studying in a haphazard fashion.

Professional Communication Multiple Choice Questions on “Capital Letters”.

1. Which of these is used to indicate the omission of a word?
a) Colon
b) Semicolon
c) Comma
d) Apostrophe
Answer: c
Clarification: The comma is used to indicate the omission of a word, especially a verb; as, “Her first album sold only 2000 copies but her second 2,000,000”

2. Which of these is used before co-ordinative conjunctions?
a) Comma
b) Full stop
c) Colon
d) Dash
Answer: a
Clarification: The comma is used before certain co-ordinative conjunctions; as “To think thus is not intellectual, but stupidity.”

3. The comma is used before a participial phrase.
a) True
b) False
Answer: a
Clarification: The statement is true. The comma is used before and after a participial phrase. For example, “Alexander, having conquered India, wished to return home.”

4. Which of these is used to explain a preceding statement?
a) Comma
b) Hyphen
c) Semicolon
d) Colon
Answer: d
Clarification: The colon is used to explain a preceding statement; as “ A teacher has to perform a role: he must impart information.“

5. Which of these is used to indicate the end of a question tag?
a) Full stop
b) Question mark
c) Exclamatory mark
d) Colon
Answer: b
Clarification: The question mark is used to indicate the end of polite questions and question tags; as, “ He has won, hasn’t he?”

6. Which of these is used to convey a sudden change or abrupt end of a thought?
a) Comma
b) Colon
c) Dash
d) Hyphen
Answer: c
Clarification: The dash is used to convey a sudden change or abrupt end of a thought. For example, “If he had worked hard – but why cry over spilt milk.” A dash shouldn’t be confused with a hyphen. A hyphen is slightly shorter than a dash, and it is used to connect the parts of a compound word. For example: jack-of-all-trades.

7. The hyphen is a longer line than the dash.
a) True
b) False
Answer: b
Clarification: The statement is false. The hyphen is a shorter line than the dash. It is used to connect parts of a compound or complex work. For example: pro-active, lion-hearted.

8. Which of these is used in the case of titles of books?
a) Brackets
b) Capital Letters
c) Apostrophe
d) Parenthesis
Answer: b
Clarification: Capital letters are used in the case of titles of books, reports and articles. The first letter is capitalised. It is also used in the names of days and months.

9. Choose the correct statement:
a) The industrial age saw a rise in the use of machinery.
b) The Industrial age saw a rise in the use of machinery.
c) The Industrial Age saw a rise in the use of machinery.
d) The industrial Age saw a rise in the use of machinery.
Answer: c
Clarification: The correct statement is: The Industrial Age saw a rise in the use of machinery. We capitalise important events and historic periods.

10. Choose the correct statement:
a) God, the supreme creator and the supreme being is our only hope.
b) God, the Supreme Creator and the Supreme Being is our only hope.
c) God, the Supreme creator and the Supreme being is our only hope.
d) God, the supreme Creator and the supreme Being is our only hope.
Answer: b
Clarification: The correct statement is: God, the Supreme Creator and the Supreme Being is our only hope. We use capital words referring to the Deity.

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Professional Communication Multiple Choice Questions on “Cultural Events”.

1. Culture is centered around the place of worship.
a) True
b) False
Answer: b
Clarification: The statement is false. Culture is a rather loose term. To a religious man, culture is centered entirely around the place of worship.

2. Around which of these is culture not centered for a modern man?
a) Organisation
b) Club
c) Temple
d) Society
Answer: c
Clarification: To a religious man, culture is centered entirely around the place of worship. To a modern man it may be centered around the club, organisation, society or group.

3. Any group must advance strength through _____
a) debate
b) unity
c) speech
d) dyadic communication
Answer: b
Clarification: The correct statement is: Any group must advance strength through unity and not have the ugliness of a collective, where a vague illusion of a collective throttles individual freedom.

4. An organisation must give _____ to an individual.
a) freedom
b) work load
c) punishment
d) limitation
Answer: a
Clarification: An organisation must enhance individual joy and freedom; it must not reduce them. A collective must have least possible amount of rules.

5. Clubs are recreational institutions.
a) True
b) False
Answer: a
Clarification: The statement is true. Clubs are recreational institutions. Members must use them for recreation and let others use them for their recreation.

6. Which of these should be avoided in a club?
a) Basic courtesies
b) Club timings
c) Dress code
d) Rude behavior
Answer: d
Clarification: Members must show basic courtesies while they are in the club. They must adhere to the club timings and its dress code. Children must be left at home in case they are not allowed.

7. Language in the club must enhance ______
a) debates
b) fights
c) harmony
d) disagreement
Answer: c
Clarification: Language in the club must enhance harmony. In the case of clubs meant for cultural activities or games, it is better to participate in them.

8. Which of these should be avoided in a cultural event?
a) Joy
b) Culture
c) Relaxation
d) Personal envy
Answer: d
Clarification: Our words and actions must spread harmony and joy. The intention should be one of accommodation and genuine caring instead of personal envy and resentment.

9. Which of these must not be used while addressing a woman?
a) Mrs. Verma
b) Miss Sharma
c) Miss
d) Bhabhiji
Answer: d
Clarification: A man should make sure that a woman is comfortable. It is better to call her “Mrs. Verma” or “Miss Sharma” instead of “Bhabhiji” or “Bahenji”.

10. Which of these must be avoided when with a woman?
a) Non standard words
b) Offering to buy her a drink
c) Getting her a seat
d) Praising her
Answer: a
Clarification: When with a woman, only standard words must be used. Avoid slang, non standard words, jargon, abbreviations, words with vaguely understood meaning, etc..

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Professional Communication Multiple Choice Questions on “Parameters of a Report”.

1. A report is a systematic description of an event.
a) True
b) False
Answer: a
Clarification: The statement is true. A report is a systematic description of an event for someone who was not present on the scene.

2. Which of these does not come under reports?
a) News items
b) Memorandums
c) Notice
d) Report cards
Answer: c
Clarification: A report is a systematic description of an event for someone who was not present on the scene. Most memorandums and news items thus come in the category of reports. A notice doesn’t fall under this category as it is usually very briefly worded.

3. Which of these is not a parameter of a formal report?
a) Presentation
b) Complaint
c) Information
d) Request
Answer: b
Clarification: There are three parameters for a formal report. They are: presentation, information and request from an authorised person.

4. A formal report must contain rational information.
a) True
b) False
Answer: a
Clarification: The statement is true. A formal report must contain rational information. It should be presented in an organised manner.

5. Which of these people submit business-like reports?
a) Business administrators
b) Teachers
c) Engineers
d) Scientists
Answer: b
Clarification: Reports which business administrators, engineers and scientists write in course of their routine work are end products of diligent analysis, profound mental activity and rational conclusion.

6. A ______ report provides information on scientific tests carried out by engineers or scientists.
a) progress
b) periodic
c) laboratory
d) trouble
Answer: c
Clarification: The correct statement is: A laboratory report provides information on tests carried out in a laboratory. They are submitted by engineers or scientists.

7. Which of these reports is written before starting a new project?
a) Feasibility report
b) Periodic report
c) Trouble report
d) Progress report
Answer: a
Clarification: A feasibility report is written before starting a new project. It is done to give an overview of the targets that the project hopes to meet, and addresses how effectively these targets can be met. This type of report is valid both for government and private organizations.

8. Which of these reports lists down precautions?
a) Progress report
b) Periodic report
c) Trouble report
d) Feasibility report
Answer: c
Clarification: Trouble report includes breakdown of machinery, accidents, deaths, fires, etc. It lists down precautions to be taken in future in order to prevent a reoccurrence.

9. In which of these cases is the letter form of report not used?
a) When reader is a close associate
b) When subject matter is brief
c) When there is breakdown of machinery
d) When subject matter pertains to a few topics
Answer: c
Clarification: A letter form of report is used when: The subject matter is brief, reader is a close associate, subject matter pertains to a few topics, etc..

10. Where is the signature mentioned in a memorandum?
a) Top left
b) Top right
c) Bottom left
d) Bottom right
Answer: d
Clarification: A memorandum is also a form of a report which is almost like a letter. The signature of the person whose sign is required must be mentioned in the bottom right corner.

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Professional Communication Multiple Choice Questions on “Grapevine and Consensus”.

1. Which of these is a type of informal communication?
a) Reports
b) Orders
c) Instructions
d) Grapevine
Answer: d
Clarification: There exists in every organization an informal channel, often called the grapevine, that does not arise out of the organizational needs but is an integral part of the communication system.

2. Rumors spreading in any organization follow the grapevine.
a) True
b) False
Answer: a
Clarification: The statement is true. Rumors that are all time spreading in any organization follow the grapevine. It follows no setlines, nor any definite rules, etc.

3. Which of these is not a type of grapevine?
a) Gossip
b) Probability
c) Rope
d) Cluster
Answer: c
Clarification: Grapevine is classified into four types. They are: single strand, gossip, probability and cluster.

4. Which of these is not a type of grapevine?
a) Double strand
b) Single strand
c) Gossip
d) Cluster
Answer: a
Clarification: Grapevine is classified into four types. They are: single strand, gossip, probability and cluster. There is no such type as double strand.

5. Which of these involves the passing of information through a long line of people?
a) Cluster
b) Single strand
c) Gossip
d) Probability
Answer: b
Clarification: The single strand involves the passing of information through a long line of people to the ultimate recipient.

6. Which of these grapevine chains is random?
a) Single strand
b) Cluster
c) Probability
d) Gossip
Answer: c
Clarification: The probability chain is a random process in which one transmits the information to others in accordance with the laws of probability and it goes on.

7. Which of these is the most common type of grapevine?
a) Gossip chain
b) Single strand chain
c) Probability chain
d) Cluster chain
Answer: d
Clarification: In the cluster chain, one tells selected people who may in turn relay the information to other selected individuals. This the most common type of informal communication.

8. The grapevine provides feedback to the management.
a) True
b) False
Answer: a
Clarification: The statement is true. The grapevine provides feedback to the management. It enables them to know what the subordinates think about the organization.

9. Which of these is not a limitation of grapevine?
a) Distortion
b) Slow process
c) Incomplete information
d) Damaging swiftness
Answer: b
Clarification: The grapevine has three major limitations: distortion, incomplete information and damaging swiftness. A grapevine spreads baseless or distorted news and the information is usually incomplete. The swiftness with which the grapevine transmits may even be damaging.

10. Which of these is not a type of effective listening?
a) Discriminative listening
b) Evaluative listening
c) Irritated listening
d) Appreciative listening
Answer: c
Clarification: Effective listening is of four types. They are: discriminative listening, evaluative listening, appreciative listening and empathetic listening.

11. Which of these should be avoided for effective listening?
a) Patience
b) Politeness
c) Talking
d) Attentiveness
Answer: c
Clarification: For effective listening, stop talking. Listen attentively and patiently. Put the speaker at ease and be polite.