Professional Communication Multiple Choice Questions on “Verbal and Non-Verbal Communication”.
1. Which of these do not deal with precise information?
a) Engineer
b) Scientist
c) Technician
d) Fiction writer
Answer: d
Clarification: A scientist, engineer, technician or technologist deals with precise information. A fiction writer may indulge in charming nonsense, but a scientific man must develop a style of writing which conveys information with precision.
2. In an office, an employee communicates horizontally with his _______
a) superiors
b) subordinates
c) colleagues
d) assistant
Answer: c
Clarification: The correct statement is: In an office, an employee communicates horizontally with his colleagues. Horizontal communication happens between people who are on the same tier as each other in an office hierarchy. He communicates vertically with his subordinates and superiors. Vertical communication happens between people who are on different levels in an office hierarchy.
3. Talking comes under which type of communication?
a) Verbal
b) Non- verbal
c) Written
d) Dramatic
Answer: a
Clarification: Communication can be of two types. They are: verbal communication and non-verbal communication. Talking is an effective tool, but it has limited reach.
4. Which of these has maximum reach?
a) Writing
b) Listening
c) Speaking
d) Talking
Answer: a
Clarification: Writing has enormous reach. It has an inviolable quality about it, since what has been written cannot be altered.
5. How is good technical writing achieved?
a) Naturally
b) By practice
c) Listening
d) Speaking
Answer: b
Clarification: Good technical writing does not come naturally. It is an end product of careful practice. It is obvious that a technical writer must have something substantial to say.
6. Which of these parameters are not required to define style?
a) Moral truth
b) Compassion
c) Gender
d) Information
Answer: c
Clarification: There are three parameters that are stated when defining style. They are: moral truth, compassion and information with precision.
7. Any style must convey moral truth.
a) True
b) False
Answer: a
Clarification: The statement is true. Any style must convey intellectual and moral truth. Most writers tend to hide truth. Their language becomes a vehicle of ambiguity.
8. Any writer must convey truth with warmth.
a) True
b) False
Answer: a
Clarification: The statement is true. Any writer must convey truth with warmth and compassion. Any good writing must create a bond of oneness between writer and reader.
9. A writer must not convey information with _____
a) precision
b) clarity
c) randomness
d) truth
Answer: c
Clarification: Any writer must convey truth in his writing. Also, it must convey information simply with precision and clarity. It must be such that it is easily understood by every reader.
10. Which of these are to be avoided in any style of writing?
a) Truth
b) Clarity
c) Compassion
d) Dishonesty
Answer: d
Clarification: Any style must convey intellectual and moral truth. Most writers tend to hide truth. The first thing a writer must do is ensure that he is being truly honest to himself.