[Commerce Class Notes] on Levels of Management Pdf for Exam

Top Level Management

The top-level management is usually the spearhead of an organisation. They are responsible for the proper working of the entire organisation and also are in charge of all the big decisions and changes which an organisation goes through. The top-level management generally comprises Chief Executive Officers, Chief Operating Officers and also all the major shareholders and board members. 

Middle Level Management

The middle-level management is mainly responsible for implementing the ideas which have been invented by the top level management. They are the subsidiaries of top-level management, but they head the lower levels such that the ideas they borrow from the top level are broken down into tasks.

These tasks are then channeled proficiently into levels below. Department heads, plant executives and operations managers are some examples of titles which are present in mid-level management. 

Operational Management

Among all management levels, operational management is usually believed to be the main workhorse of an organisation. They typically comprise of first-line managers, QA teams and all the grassroots employees who are in charge of day-to-day operations.

Operational management do not always foresee the bigger ideas which come from levels above, but act as the main people who are responsible for all the subdivided tasks to be completed in an efficient manner.  

Now that all the management levels have been properly defined, let’s revise with some MCQs. 

Knowledge Test :

1. Which level of management do CEOs and COOs belong to?

1. Top Level

2. Middle Level

3. Operational Level

4. All of the above. 

2. Which level is also known as the ‘workhorse of the organisation’?

1. Top Level

2. Middle Level

3. Operational Level

4. All of the above

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