[Commerce Class Notes] on Qualities of HR Manager Pdf for Exam

A successful organization is robust and dynamic by nature. It is co-created and sustained by employees, managers, the HR Team, CEO/COO, the directors and the founder. It grows by leaps and bounds only when each person of the team adheres to the vision and mission of the organization and puts in their very best, be it the entry level employee or the founders themselves. In this journey, the HR Manager plays a crucial role. 

To function at their utmost potential, employees need to be satisfied and motivated with their roles and the organizational climate. While HR Managers are responsible for key organizational processes such as recruitment, framing HR policies, interviews and training – it is also their job to implement policies that can offer extrinsic motivation to the employees which can enhance their levels of intrinsic motivation. Afterall, even if people do love their job, unfriendly company policies can make them leave the organization!

The Vital Qualities of an HR Manager

1. Leadership Skills – An HR Manager is the bridge between the employee and the organization. Hence his leadership skills such as the ability to understand employees and their needs, delegate tasks, visualize the bigger picture and remain aligned to the vision of the organization are crucial. It is also important that they possess sound knowledge of the functioning of every department of the organization, such as marketing, finance, sales and so on. 

2. Communication Skills – Communication should be the middle name of an HR Manager. He is responsible for much of the interpersonal communication with the employees and top bosses of the organization. Hence he must be both a people’s person and remain aligned with the organization. 

3. Self-Discipline – Because the HR manager deals with real people, challenges can crop up at any hour. He is also engaged in delivering multiple tasks throughout the day. Hence he should be adept at prioritizing his tasks and managing any issues that could come up. This requires great mental and intellectual discipline. 

4. Ethics and Integrity – The HR is aware of confidential company policies pertaining to salary packages, placement criteria, selection processes, etc. He is also the one who receives the smallest to the biggest complaints such as money laundering and sexual misconduct. Hence his sense of fairness and integrity must be in the right place. He must be true to his conscience at all times. 

5. Empathetic Attitude – The HR should essentially be a people’s person. This is a soft skill that can be built with time but it is at the center of the role. He should be able to work towards the satisfaction of all employees while retaining the essence of the organization at the same time. He should take care to not involve himself in personal issues of the employees and restrict himself to professional complaints unless absolutely necessary. 

6. Legally Sound – The HR makes key decisions pertaining to policy frameworks for the organization. He should ensure he consults the legal team regarding the implications of the same. This will enable him to tackle any loopholes or issues that might crop up.