E-Commerce MCQs
1. Among the alternate models of B2B e-commerce,……is the best means to obtain a competitive advantage in the Market place.
A. Process based
B. strategic relationship based
C. transaction based
D. any of these
2 ……………..focus on producing a highly integrated value proposition through a managed process.
A. hubs
B. community
C. contents
D. none of these
3 …………………is basically a concept of online marketing and distributing of products and services over the internet
A. B2G
B. B2E
C. B2C
D. B2B
4 ……………………..e-commerce consists of the sale of products or services from a business to the general public
A. B2G
B. B2E
C. B2B
D. B2C
5. Which of the following is not suitable for a B2C transaction ?
A. clothes
B. flowers
C. airline reservation
D. none
6 ……………..e-commerce transaction has the advantage of eliminating middlemen.
A. B2G
B. B2C
C. B2B
D. B2E
7………………….e-commerce involves customers gathering information, purchasing and receiving products over an electronic network
A. B2G
B. B2E
C. B2B
D. B2C
8. Which among the following is not an user of B2C e-commerce ?
A. manufacturers
B. distributors
C. Publishers
D. none
9 ………………….e-commerce involves the electronic facilitation of transaction between customers through some third party.
A. C2C
B. B2E
C. B2B
D. B2G
10. Which among the following is an example of C2C ?
A. e-Bay
B. Amazon.com
C. Rentalic.com
D. all of these
11. World Wide Web (WWW) was introduced in the year ……………………
A. 1994
B. 1996
C. 1992
D. 1990
12. ……………….is an early form of E-commerce
A. SCM
B. EDI
C. Both of these
D. None of these
13. ………………..is concerned with the buying and selling information, products and services over computer communication networks
A. Commerce
B. E-Commerce
C. E-Business
D. None of these
14. ………………..is a set of standards developed in the 1960s to exchange business information and to do electronic transactions
A. EDI
B. Protocols
C. TCP/IP
D. None of these
15. Which among the following product is suitable for E-Commerce ?
A. Books
B. Vegetables
C. All of these
D. None of these
16. ……………allows a business application on the computer of one organization to communicate directly with the business application on the computer of another company.
A. EDI
B. Protocols
C. Standards
D. Business applications
17. Electronic Exchange of business documents in a standard format is known as ………………
A. E-commerce
B. E-Business
C. EDI
D. None of these
18. ………………. is essentially a business process that connects manufacturers, retailers, customers and suppliers in the form of a chain to develop and deliver products.
A. E-commerce
B. EDI
C. Networking
D. SCM
19. Which of the following is not a party of SCM ?
A. Suppliers
B. Manufacturers
C. Distributors
D. Customers
20. ………………is a commercial process that includes production, distribution, sales or delivery of goods and services through electronic means
A. E-commerce
B. SCM
C. EDI
D. None of these
21 …………………is a class of advertising methods which are considered unethical and may even be illegal
A. Advertorials
B. pop-up ads
C. Spam e-mail
D. malware
Answer: D
22 ……………….is the most common way for purchasing an online advertising
A. CPM
B. CPC
C. Any of these
D. none of these
Answer: C
23 ………………are animated full screen ads placed at the entry of a site before a user reaches the intended content.
A. pop-up ads
B. Intromercials
C. Spam e-mail
D. malware
Answer: B
24 ………………….are interactive online ads that require the user to respond intermittently in order to wade through the message before reaching the intended content.
A. Ultramercials
B. pop-up ads
C. Spam e-mail
D. malware
Answer: A
25 ……………facilitates transactions between buyer and sellers by providing comprehensive information and ancillary services, without being involved in the actual exchange of goods and services between the parties.
A. Metamediary
B. Intermediary
C. middlemen
D. all of these
Answer: A
26 ………………is any transaction, involving the transfer or rights to use goods and services, which is initiated and or completed by using mobile access to computer mediated networks with the help of an electronic device.
A. Mobile Commerce
B. e-commerce
C. both of these
D. none of these
Answer: A
27 …………….provide security and privacy for the use of the web page content
A. HTTP
B. html
C. FTP
D. none of these
Answer: A
28 …………………….website is one that changes or customizes itself frequently and automatically based on certain criteria
A. Dynamic website
B. Static Website
C. phish site
D. none of these
Answer: A
29 ………………site is created to fraudulently acquire sensitive information such as pass words and credit card details, by masquerading as a trustworthy person or business.
A. Dynamic website
B. Static Website
C. phish site
D. none of these
Answer: C
30 ……………….in the e-commerce may be a holder of a payment card such as credit card or debit card from an issuer
A. customer
B. issuer
C. Merchant
D. Acquirer
Answer: A
31. The purpose of ………………page is to provide links to other pages
A. Home page
B. Web page
C. Summary page
D. None of these
Answer: A
32 ……………is an example for a software that visits suggested pages and return the appropriate information to be indexed by the search Engine
A. Robot
B. Spiders
C. Ants
D. All
Answer: D
33 ……………………..ads appears as rectangular graphics near the top of the page
A. Banner ads
B. floating ads
C. interstitials
D. Unicast ads
Answer: A
34 ………………….ads take up the entire screen and are more powerful than banner ads.
A. Banner ads
B. floating ads
C. interstitials
D. Unicast ads
Answer: B
35 ………………………….is a form of advertisement on the web that appears between web pages that the user requests.
A. Banner ads
B. floating ads
C. interstitials
D. Unicast ads
Answer: C
36 ……………………is basically a TV commercial that runs in the browser window.
A. Banner ads
B. floating ads
C. interstitials
D. Unicast ads
Answer: D
37. Advertisements take the form of a website copy are called…………………
A. Advertorials
B. pop-up ads
C. Spam e-mail
D. none of these
Answer: A
38 ………………..is the most unwanted of online advertising methods.
A. Advertorials
B. pop-up ads
C. Spam e-mail
D. none of these
Answer: B
39 …………………..is an unsolicited e-mail sent to every e-mail address that a business can find
A. Advertorials
B. pop-up ads
C. Spam e-mail
D. none of these
Answer: C
40 …………………..is the buying and selling of goods and services through wireless handled devices such as cellular phone and Personal Digital Assistants
A. Mobile Commerce
B. e-commerce
C. both of these
D. none of these
Answer: A
41. Peer to Peer [P2P] is also used to describe ………………………
A. C2C
B. B2E
C. B2B
D. B2C
Answer: A
42 …………………….is an online auctioning site that facilitates the trade of privately owned items between individuals.
A. e-Bay
B. Amazon.com
C. Rentalic.com
D. all of these
Answer: A
43. Monster.com is an example of ……………………..website
A. C2C
B. B2E
C. B2B
D. B2C
Answer: A
44 ………………….is an internet network that allows users with the same network in software to connect to each other’s hard disks and exchange files
A. B2C
B. B2E
C. B2B
D. P2P
Answer: D
45. This is a protocol which allows files to be transferred from one computer to another computer
A. TCP/IP
B. FTP
C. HTTP
D. none of these
Answer: B
46. A ……………….is a document, typically written in plain text interspersed with formatting instructions of html
A. Web page
B. home page
C. domain
D. none of these
Answer: A
47 ………………….is the first page of a web site.
A. Web page
B. home page
C. domain
D. none of these
Answer: B
48 ……………..allows the person to type ion just the main word or words and the site will come in
A. Web page
B. home page
C. domain
D. none of these
Answer: C
49. ”Google” is one of the most popular………………..
A. Portal
B. Browser
C. Search Engine
D. none of these
Answer: C
50. A ………………….. presents information from diverse sources in a unified way in a web site.
A. Web portal
B. Link page
C. Both of these
D. none of these
Answer: C
51. A ………………is an electronic file that uniquely identifies individuals and websites on the internet and enables secure confidential communications
A. Digital signature
B. Digital certificates
C. SSL
D. none of these
Answer: B
52. The information Technology Act [IT ACT] came into effect on
A. 16th November 2000
B. 15th December 2000
C. 17th October 2000
D. none of these
Answer: C
53. Information sent over the Internet commonly uses the set of rules called……………………
A. TCP/IP
B. FTP
C. HTTP
D. gopher
Answer: A
54 ……………………….is a person who breaks in or trespasses a computer system
A. Hacker
B. Snooper
C. operator
D. spoofer
Answer: A
55. E-mail which contain useless material is termed as……………
A. Spam
B. useless mail
C. trunk mail
D. Junk mail
Answer: D
56. India has enacted the first IT Act in the year……………………
A. 2001
B. 2002
C. 2009
D. 2000
Answer: D
57. Which of the following crimes were not covered under IT (Amendment) Act, 2008 ?
A. Cyber terrorism
B. Child pornography
C. Video voyeurism
D. None of these
Answer: D
58. Trade mark, copyright, patent law etc comes under the purview of……………………
A. Data protection
B. Telecommunication laws
C. Intellectual property laws
D. None
Answer: C
59 ……………….is a programme designed o replicate and spread generally with the victim being oblivious to its existence
A. hacker
B. software
C. Computer virus
D. none of these
Answer: C
60. Which one of the following is not a principle of e-commerce ?
A. privacy
B. integrity
C. authentication
D. none of these
Answer: D
61. Companies use………………………networks to automate employee related corporate processes.
A. B2G
B. B2E
C. B2B
D. P2P
Answer: B
62. Which among the following is not a B2E application
A. Online Insurance policy management
B. Online supply requests
C. Special employee offers
D. Locate application and tax forms
Answer: D
63 ……………………..streamlines the flow of information and self service capabilities through automation
A. SCC
B. CRM
C. CRP
D. SCM
Answer: A
64 ………………is a global web in which millions of users are communicating with each other with the help of computers.
A. Internet
B. WWW
C. both of these
D. None of these
Answer: A
65 …………………is an application layer protocol for distributed, collaborative, hypermedia information systems.
A. html
B. HTTP
C. Bothe of these
D. None of these
Answer: A
66. English physicist Tim Berner’s Lee was famous for the establishment of …………………..in 1990.
A. internet
B. WWW
C. Intranet
D. none of these
Answer: B
67 ………refers to a kind of e-commerce which refers to a company selling or buying from other company
A. B2G
B. B2E
C. B2B
D. P2P
Answer: C
68. Which of the following is not an example for B2B e-commerce ?
A. Sending and receiving orders
B. Invoice and shopping
C. all of these
D. none of these
Answer: D
69. A company that manufacturers bicycles may use the internet to purchase tyres from their suppliers. This is an example of———–transaction.
A. B2G
B. B2E
C. B2B
D. P2P
Answer: C
70 …………..sites act as an intermediary between someone wanting a product or service and potential providers
A. brokering sites
B. Information sites
C. industry portals
D. none of these
Answer: A
71.……………….is the exchange of goods or items or commodities and services or applications used for money and deals the money matters
A. E-commerce
B. Commerce
C. Both of these
D. none
Answer: B
72. …………….is an approach to deliver information differentiated business values called services by combining the system and process generally called resources
A. E-business
B. E-commerce
C. any of these
D. none
Answer: A
73. ……………….always operate on intranet
A. E–commerce
B. E-Business
C. EDI
D. None of these
Answer: B
74. Which among the following is not an example for E-commerce
A. Amazon.com
B. Baazar.com
C. E-trade.com
D. None of these
Answer: C
75. ……………….and ………………… were the enabling technologies that laid the ground work for E-commerce
A. SET and SCL
B. SCM and ERP
C. EDI and EFT
D. None of these
Answer: C
76. ………………were the first to establish prominent E-commerce Brands
A. Baazar.com
B. E-bay and Amazon
C. E-trade.com
D. none of these
Answer: B
77. …………….is a systems approach to Managing the entire flow of information, materials, and services from raw material suppliers through factories and warehouses to the end customer.
A. CRM
B. SRM
C. EDI
D. SCM
Answer: D
78. …………….is a form of supply chain where a series of assembly operations are carried out to obtain the final product
A. Converging supply chain
B. Diverging supply chain
C. Any of these
D. None
Answer: A
79.…………………is a form of supply chain where a wide variety of finished goods are produced with limited number of raw material or components.
A. Converging structure
B. Diverging structure
C. Any of these
D. None
Answer: B
80……………………is the exchange of services, information or product from one business to a government agency
A. B2G
B. B2E
C. B2B
D. P2P
Answer: C
81 ……………….is a financial institution that establishes an account with a merchant and processes payment card authorization and payments
A. customer
B. issuer
C. Merchant
D. Acquirer
Answer: D
82. In …………………..type of payment system customer is allowed to spend only up to the amount that have pre deposited into account.
A. Prepaid
B. Post paid
C. both of these
D. none of these
Answer: A
83 ………………type of payment system is highly useful to those customers who would like to control overspending,
A. Prepaid
B. Post paid
C. both of these
D. none of these
Answer: A
84 ……………………….credit card gives all the advantages of a normal credit card without worrying about the interest charges
A. Prepaid
B. Post paid
C. both of these
D. none of these
Answer: A
85 ……………………facility helps the customer to pay only a small amount of the total outstanding and revolve the rest of the payment to the next month.
A. Cash advance
B. Revolver
C. Tele draft
D. None of these
Answer: B
86 …………………..is the system of purchasing cash credits in relatively small amounts, storing the credits in our computer, and then spending them, when making electronic purchases over the internet.
A. E-cash
B. Digicash
C. Cyber cash
D. any of these
Answer: D
87 ………………….is a financial instrument which can be used more than once to borrow money or buy products and services on credit.
A. Credit card
B. E-Cheques
C. E-cash
D. none of these
Answer: A
88. To accept a credit card for payment, we have to open a …………………account with our bank
A. Savings Bank
B. Current account
C. Merchant account
D. any of these
Answer: C
89. A……………………..is a device that includes an embedded integrated circuit Chip [ICC] that can be either a secure micro controller or equivalent intelligence with internal memory or a memory chip alone.
A. smart Cards
B. E-Cheques
C. E-cash
D. none of these
Answer: A
90 ………………..is a kind of payment card that transfers fund directly from the consumer’s bank account to the merchants account
A. Debit Card
B. Electronic purse
C. credit card
D. any of these
Answer: A
91 ……………….acts like a gate keeper that examines each users identification before allowing them to enter to the organization’s internal networks.
A. Network firewall
B. Antivirus
C. both of these
D. none of these
Answer: A
92 …………..Prevents unauthorized communication into and out of the network, allowing the organization to enforce a security policy on traffic between its network and the internet.
A. Network firewall
B. Antivirus
C. both of these
D. none of these
Answer: A
93. SET means ………………
A. Standard Electronic Technology
B. Standard Electronic Transfer
C. Secure Electronic Transaction
D. None of these
Answer: C
94. The verification of credit card is done by using…………….. with a communications link to the merchants acquiring bank
A. Credit card payment terminal
B. Point of Sale
C. All of these
D. none of these
Answer: C
95. Creating illegitimate sites that appear to be published by established organizations by unscrupulous artists is termed as…………………
A. Spoofing
B. Snooping
C. Sniffing
D. None of these
Answer: A
96. Gain entry into the user’s system and scan your file system for personal information is known as……………….
A. Spoofing
B. Snooping
C. Sniffing
D. None of these
Answer: B
97 ………………attacks are difficult and are only successful if the attacker knows something about the shopper
A. Spoofing
B. Snooping
C. Sniffing
D. Guessing passwords
Answer: D
98 …………………is the process of making information unintelligible to the unauthorized user.
A. Spoofing
B. Snooping
C. Sniffing
D. Cryptography
Answer: D
99 ………………….is the reverse process of encryption, to make the information readable once again
A. Spoofing
B. Decryption
C. Sniffing
D. Cryptography
Answer: B
100. A………………….provides a way to associate the message with the sender and is the equivalent of an ordinary signature.
A. cyber signature
B. Digital signature
C. SSL
D. none of these
Answer: B
101 ……………..is a card with a microchip that can be used instead of cash and coins for everything from vending machines to public transportation.
A. Debit Card
B. credit card
C. Electronic purse
D. any of these
Answer: C
102 ………………is basically a secure gate between our organization data and internet.
A. Network firewall
B. Antivirus
C. both of these
D. none of these
Answer: A
103 ……………………encrypts payment card transaction data and verifies that both parties in the transaction are genuine.
A. SSL
B. SET
C. both of these
D. none of these
Answer: B
104 ………………is automated methods of recognizing a person based on a physiological or behavioral characteristic.
A. Biometrics
B. PIN
C. both of these
D. none of these
Answer: A
105. In Biometrics,…………………………ID system is designed to prevent more than one person from using a single identity
A. Positive ID system
B. Negative ID system
C. both of these
D. none of these
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106. In Biometrics,…………………………ID system is designed to prevent one person from using more than one identity
A. Positive ID system
B. Negative ID system
C. both of these
D. none of these
Answer: B
107 …………………..are program developed by some dishonest people to destroy the computer system and the valuable information in it.
A. Network firewall
B. computer virus
C. both of these
D. none of these
Answer: B
108. Which among the following is not an example for computer virus ?
A. Chernobyl
B. Melissa
C. I Love You
D. None of these
Answer: D
109 ……………………are special type of software meant for limiting the risks of being hit by computer viruses
A. Network firewall
B. Antivirus
C. both of these
D. none of these
Answer: B
110. A……………….is a person who gains unauthorized access to a computer network for profit, criminal mischief or personal pleasure.
A. Hacker
B. spoofer
C. operator
D. none of these
Answer: A
111. A……………portal is a specialized entry point to a specific market place or industry niche.
A. Vertical portal
B. horizontal portal
C. both of these
D. none of these
Answer: A
112 ………………..are general interest portals covering a wide range of topics and features
A. Vertical portal
B. horizontal portal
C. both of these
D. none of these
Answer: B
113. Which among the following is an example for vertical portal ?
A. i-village
B. Yahoo
C. Google
D. Net scape
Answer: A
114. A portal that helps to establish relations and to conduct transactions between various organizations is termed as………………
A. B2B portals
B. C2C portals
C. both of these
D. none of these
Answer: A
115. A …………………….is a software that scours the internet collecting data about every website and every webpage within it
A. spiders
B. Search Engines
C. robots
D. none of these
Answer: B
116. Search Engines databases are selected and built by computer robot programs called………………
A. spiders
B. Search Engines
C. robots
D. none of these
Answer: A
117. Which among the following is not an example for Search engine ?
A. Google
B. MSN
C. Alta vista
D. none of these
Answer: D
118. Web pages are prepared using their language as…………………
A. html
B. FTP
C. HTTP
D. None of these
Answer: A
119. A web page is transferred to users computer through ……………………..
A. html
B. FTP
C. HTTP
D. None of these
Answer: C
120. The user reaches this page when they specify the address of a website
A. Home page
B. Web page
C. Summary page
D. None of these
Answer: A
121. Which among the following is an example for vertical portal ?
A. i-village
B. yahoo
C. google
D. net scape
Answer: A.i-village
122. 4. A portal that helps to establish relations and to conduct transactions between variousorganizations is termed as………………
A. b2b portals
B. c2c portals
C. both of these
D. none of these
Answer: A.b2b portals
123. A …………………….is a software that scours the internet collecting data about everywebsite and every webpage within it
A. spiders
B. search engines
C. robots
D. none of these
Answer: B.search engines
124. Which among the following is not an example for Search engine ?
A. google
B. msn
C. alta vista
D. none of these
Answer: D.none of these
125. Web pages are prepared using their language as…………………
A. html
B. ftp
C. http
D. none of these
Answer: A.html
126. A web page is transferred to users computer through ……………………..
A. html
B. ftp
C. http
D. none of these
Answer: C.http
127. The user reaches this page when they specify the address of a website
A. home page
B. web page
C. summary page
D. none of these
Answer: A.home page
128. ……………………..streamlines the flow of information and self service capabilitiesthrough automation
A. scc
B. crm
C. crp
D. scm
Answer: A.scc
129. ………………is a global web in which millions of users are communicating with eachother with the help of computers.
A. internet
B. www
C. both of these
D. none of these
Answer: A.internet
130. …………………….is an online auctioning site that facilitates the trade of privatelyowned items between individuals.
A. e-bay
B. amazon.com
C. rentalic.com
D. all of these
Answer: A.e-bay
131. Monster.com is an example of ……………………..website
A. c2c
B. b2e
C. b2b
D. b2c
Answer: A.c2c
132. This is a protocol which allows files to be transferred from one computer to anothercomputer
A. tcp/ip
B. ftp
C. http
D. none of these
Answer: B.ftp
133. A ……………….is a document, typically written in plain text interspersed withformatting instructions of html
A. web page
B. home page
C. domain
D. none of these
Answer: A.web page
134. ………………….is the first page of a web site.
A. web page
B. home page
C. domain
D. none of these
Answer: B.home page
135. …………………….is an online auctioning site that facilitates the trade of privatelyowned items between individuals.
A. e-bay
B. amazon.com
C. rentalic.com
D. all of these
Answer: A.e-bay
136. ……………..is a card with a microchip that can be used instead of cash and coins foreverything from vending machines to public transportation.
A. debit card
B. credit card
C. electronic purse
D. any of these
Answer: C.electronic purse
137. ……………………encrypts payment card transaction data and verifies that bothparties in the transaction are genuine.
A. ssl
B. set
C. both of these
D. none of these
Answer: B.set
138. SET means ………………
A. standard electronic technology
B. standard electronic transfer
C. secure electronic transaction
D. none of these
Answer: C.secure electronic transaction
139. The verification of credit card is done by using…………….. with a communications linkto the merchants acquiring bank
A. credit card payment terminal
B. point of sale
C. all of these
D. none of these
Answer: C.all of these
140. ……………….is a financial institution that establishes an account with a merchant andprocesses payment card authorization and payments
A. customer
B. issuer
C. merchant
D. acquirer
Answer: D.acquirer
141. ………………type of payment system is highly useful to those customers who wouldlike to control overspending,
A. prepaid
B. post paid
C. both of these
D. none of these
Answer: A.prepaid
142. ……………………….credit card gives all the advantages of a normal credit cardwithout worrying about the interest charges
A. prepaid
B. post paid
C. both of these
D. none of these
Answer: A.prepaid
143. ……………………facility helps the customer to pay only a small amount of the totaloutstanding and revolve the rest of the payment to the next month.
A. cash advance
B. revolver
C. tele draft
D. none of these
Answer: B.revolver
144. ………………….is a financial instrument which can be used more than once to borrowmoney or buy products and services on credit.
A. credit card
B. e-cheques
C. e-cash
D. none of these
Answer: A.credit card
145. To accept a credit card for payment, we have to open a …………………account withour bank
A. savings bank
B. current account
C. merchant account
D. any of these
Answer: C.merchant account
146. ………………..is a kind of payment card that transfers fund directly from theconsumer’s bank account to the merchants account
A. debit card
B. electronic purse
C. credit card
D. any of these
Answer: A.debit card
147. A ………………is an electronic file that uniquely identifies individuals and websites onthe internet and enables secure confidential communications
A. digital signature
B. digital certificates
C. ssl
D. none of these
Answer: B.digital certificates
148. The information Technology Act [IT ACT] came into effect on
A. 16th november 2000
B. 15th december 2000
C. 17th october 2000
D. none of these
Answer: C.17th october 2000
149. Information sent over the Internet commonly uses the set of rulescalled……………………
A. tcp/ip
B. ftp
C. http
D. gopher
Answer: A.tcp/ip
150. ……………………….is a person who breaks in or trespasses a computer system
A. hacker
B. snooper
C. operator
D. spoofer
Answer: A.hacker
151. E-mail which contains useless material is termed as……………
A. spam
B. useless mail
C. trunk mail
D. junk mail
Answer: D.junk mail
152. India has enacted the first IT Act in the year……………………
A. 2001
B. 2002
C. 2009
D. 2000
Answer: D.2000
153. Which of the following crimes were not covered under IT (Amendment) Act, 2008 ?
A. cyber terrorism
B. child pornography
C. video voyeurism
D. none of these
Answer: D.none of these
154. Trade mark, copyright, patent law etc comes under the purview of……………………
A. data protection
B. telecommunication laws
C. intellectual property laws
D. none
Answer: C.intellectual property laws
155. Which one of the following is not a principle of e-commerce ?
A. privacy
B. integrity
C. authentication
D. none of these
Answer: D.none of these
156. ………………is basically a secure gate between our organization data and internet.
A. network firewall
B. antivirus
C. both of these
D. none of these
Answer: A.network firewall
157. ………………is automated methods of recognizing a person based on a physiological orbehavioral characteristic.
A. biometrics
B. pin
C. both of these
D. none of these
Answer: A.biometrics
158. ……………….is a financial institution that establishes an account with a merchant andprocesses payment card authorization and payments.
A. customer
B. issuer
C. merchant
D. acquirer
Answer: D.acquirer
159. In …………………..type of payment system customer is allowed to spend only up to theamount that have pre deposited into account.
A. prepaid
B. post paid
C. both of these
D. none of these
Answer: A.prepaid
160. .……………….is the exchange of goods or items or commodities and services orapplications used for money and deals the money matters
A. e-commerce
B. commerce
C. both of these
D. none
Answer: B.commerce
161. ……………….always operate on intranet
A. e–commerce
B. e-business
C. edi
D. none of these
Answer: B.e-business
162. Which among the following is not an example for E-commerce
A. amazon.com
B. baazar.com
C. e-trade.com
D. none of these
Answer: C.e-trade.com
163. ………………were the first to establish prominent E-commerce Brands
A. baazar.com
B. e-bay and amazon
C. e-trade.com
D. none of these
Answer: B.e-bay and amazon
164. …………….is a form of supply chain where a series of assembly operations are carriedout to obtain the final product
A. converging supply chain
B. diverging supply chain
C. any of these
D. none
Answer: A.converging supply chain
165. .…………………is a form of supply chain where a wide variety of finished goods areproduced with limited number of raw material or components.
A. converging structure
B. diverging structure
C. any of these
D. none
Answer: B.diverging structure
166. ……………………is the exchange of services, information or product from onebusiness to a government agency
A. b2g
B. b2e
C. b2b
D. p2p
Answer: C.b2b
167. ………………….is an internet network that allows users with the same network insoftware to connect to each other’s hard disks and exchange files
A. b2c
B. b2e
C. b2b
D. p2p
Answer: D.p2p
168. ”Google” is one of the most popular………………..
A. portal
B. browser
C. search engine
D. none of these
Answer: C.search engine
169. A ………………….. Presents information from diverse sources in a unified way in aweb site.
A. web portal
B. link page
C. both of these
D. none of these
Answer: C.both of these
170. ……………………….is a person who breaks in or trespasses a computer system
A. hacker
B. snooper
C. operator
D. spoofer
Answer: A.hacker
171. Peer to Peer [P2P] is also used to describe ………………………
A. c2c
B. b2e
C. b2b
D. b2c
Answer: A.c2c
172. ……………..allows the person to type ion just the main word or words and the site willcome in
A. web page
B. home page
C. domain
D. none of these
Answer: C.domain
173. A ………………….. presents information from diverse sources in a unified way in aweb site
A. web portal
B. link page
C. both of these
D. none of these
Answer: C.both of these
174. In Biometrics,…………………………ID system is designed to prevent one personfrom using more than one identity
A. positive id system
B. negative id system
C. both of these
D. none of these
Answer: B.negative id system
175. …………………..are program developed by some dishonest people to destroy thecomputer system and the valuable information in it.
A. network firewall
B. computer virus
C. both of these
D. none of these
Answer: B.computer virus
176. he dimension of e-commerce that enables commerce across national boundaries is called______________.
A. interactivity
B. global reach
C. richness
D. ubiquity
Answer: B.global reach
177. The primary source of financing during the early years of e-commerce was______________.
A. bank loans
B. large retail firms
C. venture capital funds
D. initial public offerings
Answer: C.venture capital funds
178. The source of revenue in a subscription revenue model is ______________.
A. fees from advertisers in exchange for advertisements
B. fees for business referrals
C. fees from subscribers in exchange for access to content or services
D. fees for enabling or execution a transaction
Answer: C.fees from subscribers in exchange for access to content or services
179. Industry structure is defined as ______________.
A. the nature of the players in an industry and their relative bargaining power
B. a set of plans for achieving long term returns on the capital invested in a business firm
C. set of planned activities designed to result in a profit in a marketplace
D. how a company\s product or service fulfills the needs of customers
Answer: A.the nature of the players in an industry and their relative bargaining power
180. The component of TCP/IP that provides the Internet’s addressing scheme and isresponsible for the actual delivery of packets is ______________.
A. tcp
B. ip
C. the network layer
D. the application layer
Answer: B.ip
181. Which of the following is not a limitation of the current Internet?
A. insufficient capacity throughout the backbone
B. network architecture limitations
C. insufficient reach
D. best-efforts qos
Answer: C.insufficient reach
182. Internet users account for about ______________ of the world’s population.
A. 7%
B. 17%
C. 27%
D. 47%
Answer: B.17%
183. The most common type of Internet crime according to the IC3 is ______________.
A. credit card fraud
B. check fraud
C. non-delivery
D. auction fraud
Answer: D.auction fraud
184. When hackers flood a Web site with useless traffic to overwhelm the network, it iscalled ______________.
A. phishing
B. pharming
C. a denial of service (dos) attack
D. spoofing
Answer: C.a denial of service (dos) attack
185. ______________ influence the behavior of others through their personality, skills, or otherfactors.
A. opinion leaders
B. direct reference groups
C. indirect reference groups
D. lifestyle groups
Answer: A.opinion leaders
186. A(n) ______________ represents data as two-dimensional tables with recordsorganized in rows and attributes in columns.
A. database management system
B. data warehouse
C. sql query
D. relational database
Answer: D.relational database
187. Creating multiple versions of information goods and selling essentially the sameproduct to different market segments at different prices is called______________.
A. versioning
B. bundling.
C. transactive content
D. price discrimination
Answer: A.versioning
188. Which of the following is a measure of the percentage of purchasers who return to aWeb site within a year?
A. loyalty
B. reach
C. recency
D. unique visitors
Answer: A.loyalty
189. Which of the following statements about privacy is true?
A. it is a moral right to be left alone
B. only corporations and government need to be concerned about it
C. it has only just recently become a concern
D. it is most easily obtained on the internet
Answer: A.it is a moral right to be left alone
190. The redirection of traffic from a legitimate site to an infringing site is called______________.
A. cybersquatting
B. cyber piracy
C. met tagging
D. key wording
Answer: B.cyber piracy
191. A security plan begins with a(n) is ______________.
A. security policy
B. risk assessment
C. implementation plan
D. security organization
Answer: B.risk assessment
192. ______________ influence the behavior of others through their personality, skills, orother factors.
A. opinion leaders
B. direct reference groups
C. indirect reference groups
D. lifestyle groups
Answer: A.opinion leaders
193. Creating multiple versions of information goods and selling essentially the sameproduct to different market segments at different prices is called______________.
A. versioning
B. bundling.
C. transitive content
D. price discrimination
Answer: A.versioning
194. Which of the following is a measure of the percentage of purchasers who return to aWeb site within a year?
A. loyalty
B. reach
C. regency
D. unique visitors
Answer: A.loyalty
195. ______________ are networks that connect people within a company to each other andto the company network.
A. bitstreams
B. extranets
C. internets
D. intranets
Answer: D.intranets
196. A website offering content created by third party transparently to customers is anexample of ______________.
A. reinter mediation
B. syndication
C. virtual manufacturing
D. build-to-order
Answer: B.syndication
197. E-commerce technologies have improved upon traditional commerce technologies in______________.
A. richness
B. reach
C. both richness and reach
D. neither richness nor reach
Answer: C.both richness and reach
198. All of the following are technologies used to gather information about you onlineexcept ______________.
A. spy ware
B. cookies
C. gmail
D. anonymizers
Answer: D.anonymizers
199. ______________ is a program that you can run from the DOS prompt in the Windowsoperating system in order to check the connection between your client and the server.
A. ping
B. telnet
C. tracert
D. ssl
Answer: A.ping
200. Which of the following is a new and disruptive Web feature or service?
A. xml
B. diffserv
C. blogs
D. cdma
Answer: C.blogs
201. What Web server functionality allows it verify usernames and passwords and processcertificates and encryption information?
A. processing of http requests
B. file transfer protocol
C. data capture
D. security services
Answer: D.security services
202. The ability to change the product to better fit the needs of the customer is called______________.
A. customization
B. personalization
C. privacy
D. accessibility
Answer: A.customization
203. All of the following are major categories of computer viruses except ______________.
A. macro viruses
B. file-infecting viruses
C. script viruses
D. trojan viruses
Answer: D.trojan viruses
204. The most prevalent online payment method is ______________.
A. paypal
B. checks
C. credit cards
D. debit
Answer: C.credit cards
205. Complete price transparency in a perfect information marketplace is necessary for______________ to take effect.
A. bertrand\s law
B. the law of universal prices
C. the law of one price
D. the law of perfect commerce
Answer: C.the law of one price
206. The process of getting customers to pass along a company’s marketing message tofriends, family, and colleagues is known as ______________.
A. affiliate marketing
B. viral marketing
C. permission marketing
D. blog marketing
Answer: B.viral marketing
207. All of the following are types of social marketing except ______________.
A. affiliate marketing
B. blog advertising
C. social network advertising
D. game advertising
Answer: A.affiliate marketing
208. The ethical principle which states that if an action is not right for all situations, then itis not right for any situation is known as ______________.
A. the golden rule
B. slippery slope
C. no free lunch
D. universalism
Answer: D.universalism
209. What is the first step in a P3P-enabled transaction?
A. send web page
B. http get request web page
C. send p3p policy files
D. http get request p3p policy files
Answer: B.http get request web page
210. The majority of job seekers rely on which of the following?
A. word-of-mouth leads
B. employment agencies
C. internet and newspapers equally
D. internet only
Answer: C.internet and newspapers equally
211. Which of the following best describes predicted growth in C2C and B2C auctionspending?
A. b2c spending will overtake c2c spending
B. both types of spending will increase
C. c2c spending will decrease while b2c increases
D. both types of spending will decline at similar rates
Answer: B.both types of spending will increase
212. A materials requirements planning (MRP) system is an example of ______________.
A. spot purchasing
B. a multi-tier supply chain
C. a legacy computer system
D. electronic data interchange
Answer: C.a legacy computer system
213. The E-commerce domain that involves business activity initiated by the consumer andtargeted to businesses is known as ______________.
A. business to business (b2b)
B. consumer to consumer (c2c)
C. consumer to business (c2b)
D. business to consumer (b2c)
Answer: C.consumer to business (c2b)
214. Why would a merchant want to customize products?
A. to charge a higher price
B. to decrease costs
C. it is required in ec
D. customers will only accept customized products
Answer: A.to charge a higher price
215. A ______________ is the set of planned activities designed to result in a profit in amarketplace.
A. business model
B. profit model
C. business plan
D. revenue model
Answer: A.business model
216. Affiliate revenue is also called as _______.
A. commission
B. brokerage
C. referral fee
D. discount
Answer: C.referral fee
217. Standards of EDI are decided by ______
A. ascii
B. ansi
C. usa
D. government
Answer: B.ansi
218. ______ means converting readable text to unreadable text.
A. conversion
B. decryption
C. encryption
D. decoding
Answer: C.encryption
219. ______ means converting unreadable text to readable text.
A. conversion
B. decryption
C. encryption
D. decoding
Answer: B.decryption
220. _____ changes URL from http to https.
A. ssl
B. set
C. e-commerce
D. m-commerce
Answer: A.ssl
221. In ____ server-side authentication is compulsory.
A. ssl
B. set
C. e-commerce
D. m-commerce
Answer: A.ssl
222. An online retail store is called as _____.
A. trader
B. retailer
C. e-tailer
D. amazon
Answer: C.e-tailer
223. In _______, one consumer deals with another consumer.
A. c2c
B. b2c
C. b2b
D. p2p
Answer: A.c2c
224. amazon.com is an example of ______
A. b2b
B. b2c
C. c2c
D. p2p
Answer: B.b2c
225. In SSL encryption is done using ____ key.
A. public
B. private
C. session
D. symmetric
Answer: C.session
226. ____ is an online retail store.
A. portal
B. service provider
C. e-tailer
D. content provider
Answer: C.e-tailer
227. Identify the identity of a person or entity with whom you are dealing on Internet is knownas ______.
A. integrity
B. authenticity
C. authorisation
D. none of these
Answer: B.authenticity
228. ____ means that the information being displayed on a Web site/transmitted/received overthe Internet has not been changed in any way by an un-authorised party.
A. integrity
B. authenticity
C. authorisation
D. none of these
Answer: A.integrity
229. In public key encryption ______ keys are used.
A. public and private
B. only public
C. only private
D. session
Answer: A.public and private
230. SET is developed by association led by _________.
A. master card and visa
B. master card
C. visa
D. rupay
Answer: A.master card and visa
231. The technology behind M-commerce is based on ______.
A. http
B. https
C. wap
D. pop
Answer: C.wap
232. ________ is virtual representation of physical market.
A. edi
B. electronic market
C. e-commerce
D. internet commerce
Answer: B.electronic market
233. _____ allows you paperless transaction.
A. edi
B. electronic market
C. e-commerce
D. internet commerce
Answer: A.edi
234. _____ means the information being displayed on a Web site or transmitted or receivedover the Internet has not been changed in any way by an unauthorized party.
A. integrity
B. confidentiality
C. authenticity
D. privacy
Answer: A.integrity
235. In ________ encryption is performed with session key.
A. public key
B. private key
C. ssl
D. set
Answer: C.ssl
236. olx.com is an example of ________
A. b2b
B. b2c
C. c2c
D. p2p
Answer: C.c2c
237. ______ are sites that creates a digital online environment where people with similarinterest can transact.
A. community provider
B. market creator
C. portal
D. service provider
Answer: A.community provider
238. Flipkart.com is an example of _______.
A. b2b
B. b2c
C. c2c
D. p2p
Answer: B.b2c
239. Normally in M-commerce language used to create web pages is _______.
A. html
B. wml
C. vb
D. xml
Answer: B.wml
240. _____ is an art of attempting to acquire information by masked as trustworthy entity.
A. hacking
B. phishing
C. sniffing
D. spoofing
Answer: B.phishing
241. SSL can be used only with _____.
A. ftp
B. http
C. pop
D. smtp
Answer: B.http
242. _____ means converting cipher text to plain text.
A. encryption
B. decryption
C. conversion
D. de-conversion
Answer: B.decryption
243. ______ means converting plain text to cipher text.
A. encryption
B. decryption
C. conversion
D. de-conversion
Answer: A.encryption
244. In Public Key Encryption ______ key is used for Encryption.
A. receiver’s public
B. receiver’s private
C. sender’s public
D. sender’s private
Answer: C.sender’s public
245. In Public Key Encryption ______ key is used for Decryption.
A. receiver’s public
B. receiver’s private
C. sender’s public
D. sender’s private
Answer: B.receiver’s private
246. _____ can read the cipher text.
A. sender
B. receiver
C. any one
D. no one
Answer: D.no one
247. When message & data are available only to those who are authorized to view them isknown as ______ .
A. integrity
B. confidentiality
C. authenticity
D. privacy
Answer: B.confidentiality
248. Digital Accumulating Balance Payment System is generally used for ______ payments.
A. micro
B. macro
C. credit card
D. debit card
Answer: A.micro
249. Scope of E-Commerce is ______.
A. local
B. global
C. within own country
D. within own state
Answer: B.global
250. ______ means found everywhere.
A. universal
B. ubiquity
C. global
D. local
Answer: B.ubiquity
251. E-Commerce Lacks _______ touch.
A. social
B. smooth
C. personal
D. communication
Answer: C.personal
252. In SSL _______ key is used for encryption.
A. public
B. private
C. session
D. otp
Answer: C.session
253. To handle credit card transaction on internet _____ is developed by Visa and Master card.
A. ssl
B. set
C. sat
D. encryption
Answer: B.set
254. The sender and receiver will have the same key in _____ Key Encryption.
A. symmetric
B. asymmetric
C. public
D. private
Answer: A.symmetric
255. In SSL URL will change from HTTP to _______.
A. cipher text
B. https
C. shttp
D. smtp
Answer: B.https
256. __________ is a best example of Online Stored Value System.
A. google
B. yahoo
C. paypal
D. go daddy
Answer: C.paypal
257. BitTorrent.Com is an example of _____
A. b2b
B. b2c
C. c2c
D. p2p
Answer: D.p2p
258. E-Tailer revenue model is ______ revenue.
A. sales
B. subscription
C. advertising
D. affiliate
Answer: A.sales
259. The percentage of people who visit web site and buy something is known as _____
A. hits
B. conversion rate
C. affiliate
D. walk-in-customer
Answer: B.conversion rate
260. In _______ user can share files and computer resources directly.
A. b2b
B. b2c
C. c2c
D. p2p
Answer: D.p2p
261. E-tailer can be Pure Plays or _______ .
A. impure plays
B. indirect plays
C. bricks & clicks
D. direct plays
Answer: C.bricks & clicks
262. World Wide Web (WWW) was introduced in the year ……………………
A. 1994
B. 1996
C. 1992
D. 1990
Answer: A.1994
263. ……………….is an early form of E-commerce
A. SCM
B. EDI
C. Both of these
D. None of these
Answer: B.EDI
264. ………………..is concerned with the buying and selling information, products and services overcomputer communication networks
A. Commerce
B. E-Commerce
C. E-Business
D. None of these
Answer: B.E-Commerce
265. ………………..is a set of standards developed in the 1960s to exchange business informationand to do electronic transactions
A. EDI
B. Protocols
C. TCP/IP
D. None of these
Answer: A.EDI
266. Which among the following product is suitable for E-Commerce ?
A. Books
B. Vegetables
C. All of these
D. None of these
Answer: A.Books
267. ……………allows a business application on the computer of one organization to communicatedirectly with the business application on the computer of another company.
A. EDI
B. Protocols
C. Standards
D. Business applications
Answer: A.EDI
268. Electronic Exchange of business documents in a standard format is known as ………………
A. E-commerce
B. E-Business
C. EDI
D. None of these
Answer: C.EDI
269. ………………. is essentially a business process that connects manufacturers, retailers,customers and suppliers in the form of a chain to develop and deliver products.
A. E-commerce
B. EDI
C. SCM
D. Networking
Answer: C.SCM
270. Which of the following is not a party of SCM ?
A. Suppliers
B. Manufacturers
C. Distributors
D. Customers
Answer: C.Distributors
271. ………………is a commercial process that includes production, distribution, sales or deliveryof goods and services through electronic means
A. E-commerce
B. SCM
C. EDI
D. None of these
Answer: A.E-commerce
272. ……………….is the exchange of goods or items or commodities and services or applicationsused for money and deals the money matters
A. E-commerce
B. Commerce
C. Both of these
D. none
Answer: B.Commerce
273. …………….is an approach to deliver information differentiated business values called servicesby combining the system and process generally called resources
A. E-business
B. E-commerce
C. any of these
D. none
Answer: A.E-business
274. ……………….always operate on intranet
A. E–commerce
B. E-Business
C. EDI
D. None of these
Answer: B.E-Business
275. Which among the following is not an example for E-commerce
A. Amazon.com
B. Baazar.com
C. E-trade.com
D. None of these
Answer: C.E-trade.com
276. ……………….and ………………… were the enabling technologies that laid the ground work for E- commerce
A. SET and SCL
B. SCM and ERP
C. EDI and EFT
D. None of these
Answer: C.EDI and EFT
277. ………………were the first to establish prominent E-commerce Brands
A. Baazar.com
B. E-bay and Amazon
C. E-trade.com
D. none of these
Answer: B.E-bay and Amazon
278. …………….is a systems approach to Managing the entire flow of information, materials, andservices from raw material suppliers through factories and warehouses to the end customer.
A. CRM
B. SRM
C. EDI
D. SCM
Answer: D.SCM
279. …………….is a form of supply chain where a series of assembly operations are carried out toobtain the final product
A. Converging supply chain
B. Diverging supply chain
C. Any of these
D. None
Answer: A.Converging supply chain
280. ……………………is a form of supply chain where a wide variety of finished goods are producedwith limited number of raw material or components.
A. Converging structure
B. Diverging structure
C. Any of these
D. None
Answer: B.Diverging structure
281. ……………………is the exchange of services, information or product from one business to agovernment agency
A. B2G
B. B2E
C. B2B
D. P2P
Answer: C.B2B
282. Companies use………………………networks to automate employee related corporate processes.
A. B2G
B. B2E
C. B2B
D. P2P
Answer: B.B2E
283. Which among the following is not a B2E application
A. Online Insurance policy management
B. Online supply requests
C. Special employee offers
D. Locate application and tax forms
Answer: D.Locate application and tax forms
284. ……………………..streamlines the flow of information and self service capabilities throughautomation
A. SCC
B. CRM
C. CRP
D. SCM
Answer: A.SCC
285. ………………is a global web in which millions of users are communicating with each other withthe help of computers.
A. Internet
B. WWW
C. both of these
D. None of these
Answer: A.Internet
286. …………………is an application layer protocol for distributed, collaborative, hypermediainformation systems.
A. html
B. HTTP
C. Bothe of these
D. None of these
Answer: A.html
287. English physicist Tim Berner’s Lee was famous for the establishment of …………………..in 1990.
A. internet
B. WWW
C. Intranet
D. none of these
Answer: B.WWW
288. ………refers to a kind of e-commerce which refers to a company selling or buying from othercompany
A. B2G
B. B2E
C. B2B
D. P2P
Answer: C.B2B
289. Which of the following is not an example for B2B e-commerce ?
A. Sending and receiving orders
B. Invoice and shopping
C. all of these
D. none of these
Answer: D.none of these
290. A company that manufacturers bicycles may use the internet to purchase tyres from theirsuppliers. This is an example of———–transaction.
A. B2G
B. B2E
C. B2B
D. P2P
Answer: C.B2B
291. …………..sites act as an intermediary between someone wanting a product or service andpotential providers
A. brokering sites
B. Information sites
C. industry portals
D. none of these
Answer: A.brokering sites
292. Among the alternate models of B2B e-commerce,……is the best means to obtain acompetitive advantage in the Market place.
A. Process based
B. strategic relationship based
C. transaction based
D. any of these
Answer: B.strategic relationship based
293. ……………..focus on producing a highly integrated value proposition through a managed process.
A. hubs
B. community
C. contents
D. none of these
Answer: A.hubs
294. …………………is basically a concept of online marketing and distributing of products andservices over the internet
A. B2G
B. B2E
C. B2B
D. B2C
Answer: D.B2C
295. ……………………..e-commerce consists of the sale of products or services from a business tothe general public
A. B2G
B. B2E
C. B2B
D. B2C
Answer: D.B2C
296. Which of the following is not suitable for a B2C transaction ?
A. clothes
B. flowers
C. airline reservation
D. none
Answer: D.none
297. ……………..e-commerce transaction has the advantage of eliminating middlemen.
A. B2G
B. B2E
C. B2B
D. B2C
Answer: D.B2C
298. ………………….e-commerce involves customers gathering information, purchasing and receivingproducts over an electronic network
A. B2G
B. B2E
C. B2B
D. B2C
Answer: D.B2C
299. Which among the following is not an user of B2C e-commerce ?
A. manufacturers
B. distributors
C. Publishers
D. none
Answer: D.none
300. ………………….e-commerce involves the electronic facilitation of transaction betweencustomers through some third party.
A. B2G
B. B2E
C. B2B
D. C2C
Answer: D.C2C
301. Which among the following is an example of C2C ?
A. e-Bay
B. Amazon.com
C. Rentalic.com
D. all of these
Answer: D.all of these
302. Peer to Peer [P2P] is also used to describe………………………….
A. C2C
B. B2E
C. B2B
D. B2C
Answer: A.C2C
303. …………………….is an online auctioning site that facilitates the trade of privately owned itemsbetween individuals.
A. e-Bay
B. Amazon.com
C. Rentalic.com
D. all of these
Answer: A.e-Bay
304. Monster.com is an example of ……………………..website
A. C2C
B. B2E
C. B2B
D. B2C
Answer: A.C2C
305. ………………….is an internet network that allows users with the same network in software toconnect to each other’s hard disks and exchange files
A. P2P
B. B2E
C. B2B
D. B2C
Answer: A.P2P
306. This is a protocol which allows files to be transferred from one computer to another computer
A. TCP/IP
B. FTP
C. HTTP
D. none of these
Answer: B.FTP
307. A ……………….is a document, typically written in plain text interspersed with formattinginstructions of html
A. Web page
B. home page
C. domain
D. none of these
Answer: A.Web page
308. ………………….is the first page of a web site.
A. Web page
B. home page
C. domain
D. none of these
Answer: B.home page
309. ……………..allows the person to type ion just the main word or words and the site will come in
A. Web page
B. home page
C. domain
D. none of these
Answer: C.domain
310. ”Google” is one of the most popular……………….. a)Portal b)Browser c)Search Engine d)none of these50. A ………………….. presents information from diverse sources in a unified way in a web site.
A. Web portal
B. Link page
C. Both of these
D. none of these
Answer: C.Both of these
311. A……………portal is a specialized entry point to a specific market place or industry niche.
A. Vertical portal
B. horizontal portal
C. both of these
D. none of these
Answer: A.Vertical portal
312. ………………..are general interest portals covering a wide range of topics and features
A. Vertical portal
B. horizontal portal
C. both of these
D. none of these
Answer: B.horizontal portal
313. Which among the following is an example for vertical portal ?
A. i-village
B. Yahoo
C. Google
D. Net scape
Answer: A.i-village
314. A portal that helps to establish relations and to conduct transactions between variousorganizations is termed as………………
A. B2B portals
B. C2C portals
C. both of these
D. none of these
Answer: A.B2B portals
315. A …………………….is a software that scours the internet collecting data about every websiteand every webpage within it
A. spiders
B. Search Engines
C. robots
D. none of these
Answer: B.Search Engines
316. Search Engines databases are selected and built by computer robot programscalled………………………
A. spiders
B. Search Engines
C. robots
D. none of these
Answer: A.spiders
317. Which among the following is not an example for Search engine ?
A. Google
B. MSN
C. Alta vista
D. none of these
Answer: D.none of these
318. Web pages are prepared using their language as…………………
A. html
B. FTP
C. HTTP
D. None of these
Answer: A.html
319. A web page is transferred to users computer through ……………………..
A. html
B. FTP
C. HTTP
D. None of these
Answer: C.HTTP
320. The user reaches this page when they specify the address of a website
A. Home page
B. Web page
C. Summary page
D. None of these
Answer: A.Home page
321. The purpose of ………………page is to provide links to other pages
A. Home page
B. Web page
C. Summary page
D. None of these
Answer: A.Home page
322. ……………is an example for a software that visits suggested pages and return the appropriateinformation to be indexed by the search Engine
A. Robot
B. Spiders
C. Ants
D. All
Answer: D.All
323. ………………………………..ads appears as rectangular graphics near the top of the page
A. Banner ads
B. floating ads
C. interstitials
D. Unicast ads
Answer: A.Banner ads
324. ………………….ads take up the entire screen and are more powerful than banner ads.
A. Banner ads
B. floating ads
C. interstitials
D. Unicast ads
Answer: B.floating ads
325. ………………………….is a form of advertisement on the web that appears between web pagesthat the user requests.
A. Banner ads
B. floating ads
C. interstitials
D. Unicast ads
Answer: C.interstitials
326. ……………………is basically a TV commercial that runs in the browser window.
A. Banner ads
B. floating ads
C. interstitials
D. Unicast ads
Answer: D.Unicast ads
327. Advertisements take the form of a website copy are called…………………………
A. Advertorials
B. pop-up ads
C. Spam e-mail
D. none of these
Answer: A.Advertorials
328. ………………..is the most unwanted of online advertising methods.
A. Advertorials
B. pop-up ads
C. Spam e-mail
D. none of these
Answer: B.pop-up ads
329. …………………..is an unsolicited e-mail sent to every e-mail address that a business can find
A. Advertorials
B. pop-up ads
C. Spam e-mail
D. none of these
Answer: C.Spam e-mail
330. …………………..is the buying and selling of goods and services through wireless handleddevices such as cellular phone and Personal Digital Assistants
A. Mobile Commerce
B. e-commerce
C. both of these
D. none of these
Answer: A.Mobile Commerce
331. …………………is a class of advertising methods which are considered unethical and may evenbe illegal
A. Advertorials
B. pop-up ads
C. Spam e-mail
D. malware
Answer: D.malware
332. ……………….is the most common way for purchasing an online advertising
A. CPM
B. CPC
C. Any of these
D. none of these
Answer: C.Any of these
333. ………………are animated full screen ads placed at the entry of a site before a user reachesthe intended content.
A. Intromercials
B. pop-up ads
C. Spam e-mail
D. malware
Answer: A.Intromercials
334. ………………….are interactive online ads that require the user to respond intermittently inorder to wade through the message before reaching the intended content.
A. Ultramercials
B. pop-up ads
C. Spam e-mail
D. malware
Answer: A.Ultramercials
335. ………………is any transaction, involving the transfer or rights to use goods and services, which is initiated and or completed by using mobile access to computer mediated networkswith the help of an electronic device.
A. Mobile Commerce
B. e-commerce
C. both of these
D. none of these
Answer: A.Mobile Commerce
336. …………….provide security and privacy for the use of the web page content
A. HTTP
B. html
C. FTP
D. none of these
Answer: A.HTTP
337. …………………….website is one that changes or customizes itself frequently and automaticallybased on certain criteria
A. Dynamic website
B. (Static Website
C. phish site
D. none of these
Answer: A.Dynamic website
338. ………………site is created to fraudulently acquire sensitive information such as pass wordsand credit card details, by masquerading as a trustworthy person or business.
A. Dynamic website
B. (Static Website
C. phish site
D. none of these
Answer: C.phish site
339. ……………….in the e-commerce may be a holder of a payment card such as credit card ordebit card from an issuer
A. customer
B. issuer
C. Merchant
D. Acquirer
Answer: A.customer
340. ……………….is a financial institution that establishes an account with a merchant andprocesses payment card authorization and payments
A. customer
B. issuer
C. Merchant
D. Acquirer
Answer: D.Acquirer
341. In …………………..type of payment system customer is allowed to spend only up to theamount that have pre deposited into account.
A. Prepaid
B. Post paid
C. both of these
D. none of these
Answer: A.Prepaid
342. ………………type of payment system is highly useful to those customers who would like tocontrol overspending,
A. Prepaid
B. Post paid
C. both of these
D. none of these
Answer: A.Prepaid
343. ……………………….credit card gives all the advantages of a normal credit card without worryingabout the interest charges
A. Prepaid
B. Post paid
C. both of these
D. none of these
Answer: A.Prepaid
344. ……………………facility helps the customer to pay only a small amount of the total outstandingand revolve the rest of the payment to the next month.
A. Cash advance
B. Revolver
C. Tele draft
D. None of these
Answer: B.Revolver
345. ………………….is a financial instrument which can be used more than once to borrow moneyor buy products and services on credit.
A. Credit card
B. E-Cheques
C. E-cash
D. none of these
Answer: A.Credit card
346. To accept a credit card for payment, we have to open a …………………account with our bank
A. Savings Bank
B. Current account
C. Merchant account
D. any of these
Answer: C.Merchant account
347. ………………..is a kind of payment card that transfers fund directly from the consumer’s bankaccount to the merchants account
A. Debit Card
B. Electronic purse
C. credit card
D. any of these
Answer: A.Debit Card
348. ……………..is a card with a microchip that can be used instead of cash and coins foreverything from vending machines to public transportation.
A. Debit Card
B. Electronic purse
C. credit card
D. any of these
Answer: B.Electronic purse
349. ………………is basically a secure gate between our organization data and internet.
A. Network firewall
B. Antivirus
C. both of these
D. none of these
Answer: A.Network firewall
350. ……………………encrypts payment card transaction data and verifies that both parties in thetransaction are genuine.
A. SSL
B. SET
C. both of these
D. none of these
Answer: B.SET
351. ………………is automated methods of recognizing a person based on a physiological orbehavioral characteristic.
A. Biometrics
B. PIN
C. both of these
D. none of these
Answer: A.Biometrics
352. In Biometrics,…………………………ID system is designed to prevent more than one person fromusing a single identity
A. Positive ID system
B. Negative ID system
C. both of these
D. none of these
Answer: A.Positive ID system
353. In Biometrics,…………………………ID system is designed to prevent one person from usingmore than one identity
A. Positive ID system
B. Negative ID system
C. both of these
D. none of these
Answer: B.Negative ID system
354. …………………..are program developed by some dishonest people to destroy the computersystem and the valuable information in it.
A. Network firewall
B. computer virus
C. both of these
D. none of these
Answer: B.computer virus
355. Which among the following is not an example for computer virus ?
A. Chernobyl
B. Melissa
C. I Love You
D. None of these
Answer: D.None of these
356. ……………………are special type of software meant for limiting the risks of being hit bycomputer viruses
A. Network firewall
B. Antivirus
C. both of these
D. none of these
Answer: B.Antivirus
357. A……………….is a person who gains unauthorized access to a computer network for profit,criminal mischief or personal pleasure.
A. Hacker
B. spoofer
C. operator
D. none of these
Answer: A.Hacker
358. ……………….acts like a gate keeper that examines each users identification before allowingthem to enter to the organization’s internal networks.
A. Network firewall
B. Antivirus
C. both of these
D. none of these
Answer: A.Network firewall
359. …………..Prevents unauthorized communication into and out of the network, allowing theorganization to enforce a security policy on traffic between its network and the internet.
A. Network firewall
B. Antivirus
C. both of these
D. none of these
Answer: A.Network firewall
360. SET means …………………………….
A. Standard Electronic Technology
B. Standard Electronic Transfer
C. Secure Electronic Transaction
D. None of these
Answer: C.Secure Electronic Transaction
361. The verification of credit card is done by using…………….. with a communications link to themerchants acquiring bank
A. Credit card payment terminal
B. Point of Sale
C. All of these
D. none of these
Answer: C.All of these
362. Creating illegitimate sites that appear to be published by established organizations byunscrupulous artists is termed as………………………….
A. Spoofing
B. Snooping
C. Sniffing
D. None of these
Answer: A.Spoofing
363. Gain entry into the user’s system and scan your file system for personal information isknown as……………….
A. Spoofing
B. Snooping
C. Sniffing
D. None of these
Answer: B.Snooping
364. ………………attacks are difficult and are only successful if the attacker knows somethingabout the shopper
A. Spoofing
B. Snooping
C. Sniffing
D. Guessing passwords
Answer: D.Guessing passwords
365. …………………is the process of making information unintelligible to the unauthorized user.
A. Spoofing
B. Snooping
C. Sniffing
D. Cryptography
Answer: D.Cryptography
366. ………………….is the reverse process of encryption, to make the information readable onceagain
A. Spoofing
B. Decryption
C. Sniffing
D. Cryptography
Answer: B.Decryption
367. A………………….provides a way to associate the message with the sender and is theequivalent of an ordinary signature.
A. cyber signature
B. Digital signature
C. SSL
D. none of these
Answer: B.Digital signature
368. A ………………is an electronic file that uniquely identifies individuals and websites on theinternet and enables secure confidential communications
A. Digital signature
B. Digital certificates
C. SSL
D. none of these
Answer: B.Digital certificates
369. The information Technology Act [IT ACT] came into effect on
A. 16th November 2000
B. 15th December 2000
C. 17th October 2000
D. none of these
Answer: C.17th October 2000
370. Information sent over the Internet commonly uses the set of rules called………………………..
A. TCP/IP
B. FTP
C. HTTP
D. gopher
Answer: A.TCP/IP
371. E-mail which contain useless material is termed as………………………
A. Spam
B. useless mail
C. trunk mail
D. Junk mail
Answer: D.Junk mail
372. India has enacted the first IT Act in the year……………………………………
A. 2001
B. 2002
C. 2009
D. 2000
Answer: D.2000
373. Which of the following crimes were not covered under IT (Amendment) Act, 2008 ?
A. Cyber terrorism
B. Child pornography
C. Video voyeurism
D. None of these
Answer: D.None of these
374. Trade mark, copyright, patent law etc comes under the purview of……………………
A. Data protection
B. Telecommunication laws
C. Intellectual property laws
D. None
Answer: C.Intellectual property laws
375. ……………….is a programme designed o replicate and spread generally with the victim beingoblivious to its existence
A. hacker
B. software
C. Computer virus
D. none of these
Answer: C.Computer virus
376. Which one of the following is not a principle of e-commerce ?
A. privacy
B. integrity
C. authentication
D. none of these
Answer: D.none of these
377. Which of the below is/are goals of E-Commerce?
A. 24×7
B. reach out to larger audience
C. time saving
D. all of the above
Answer: D.all of the above
378. In which one of the following type of E-Commerce, consumer sells to consumer directly?
A. C2B
B. B2C
C. B2B
D. C2C
Answer: D.C2C
379. ……………. is the electronic transmission of business transaction documents directly between the computers of trading partners in a standard message format
A. Encapsulation
B. EDI
C. ERP
D. Transaction processing
Answer: B.EDI
380. What does EDI stand for?
A. Electronic Data Interface
B. E-Commerce Data Interface
C. Electronic Data Interaction
D. Electronic Data Interchange
Answer: D.Electronic Data Interchange
381. When a company buys some raw material from some other company, then it will come under:
A. B2B
B. B2C
C. C2B
D. C2C
Answer: A.B2B
382. In traditional commerce, people buy goods and services:
A. over the internet
B. physical visit
C. Both online & offline
D. None of the mentioned
Answer: B.physical visit
383. Promotion of products in e-commerce can be done by
A. Social media
B. Online Ads
C. Blog
D. All of the mentioned
Answer: D.All of the mentioned
384. Which of the following is not a dimension of e- commerce security provided by encryption ?
A. availability
B. integrity
C. non-repudiation
D. confidentiality
Answer: A.availability
385. Conversion of Plain text to Cipher Text is called………………
A. Encryption
B. Decryption
C. Cryptography
D. none of these
Answer: A.Encryption
386. In Porter’s Five Forces, the ‘threat of new entrants’ relates to:
A. Barriers to entry
B. Substitutes
C. Switching costs
D. Buyer power
Answer: A.Barriers to entry
387. Which of the following is true for supply chain management?
A. The physical material moves in the direction
B. Flow of cash backwards through the chain
C. Exchange of information moves in both the
D. All of the above
Answer: D.All of the above
388. Logistics is the part of a supply chain involved with the forward and reverse flow of
A. goods
B. services
C. cash
D. All of the above
Answer: D.All of the above
389. BPM is about:
A. Aligning business processes toorganisational
B. Maintaining a process view of the organisation ratherthan a functional
C. Establishing and maintaining an environment ofcontinuous
D. All of the above
Answer: D.All of the above
390. CRM is :
A. Customer Relationship
B. Customer Relationship
C. Customer Recovery
D. Consumer Relation
Answer: A.Customer Relationship
391. The best products to sell in B2C e-commerce are:
A. Small Products
B. Digital Products
C. Special Products
D. Fresh Products
Answer: B.Digital Products
392. Which of the following is a useful security mechanism when considering business strategy and IT?
A. encryption
B. decryption
C. firewall
D. All of the mentioned
Answer: D.All of the mentioned
393. Which type of products is lesser purchased using e- commerce?
A. automobiles
B. books
C. groceries
D. None of the mentioned
Answer: A.automobiles
394. Which is not the application area of e-commerce?
A. E-Learning
B. E-Banking
C. E-Auction
D. None of the mentioned
Answer: D.None of the mentioned
395. In which year the IT Act was introduced?
A. 2000
B. 2020
C. 2001
D. 2010
Answer: A.2000
396. is an early form of E-Commerce.
A. SCM
B. EDI
C. Both SCM & EDI
D. None of the mentioned
Answer: B.EDI
397. Which of the following is not related to security mechanism?
A. encryption
B. decryption
C. e-cash
D. All of the mentioned
Answer: C.e-cash
398. Digital Products are best suited for B2C e-commerce because they:
A. Are commodity like products
B. Can be mass- customized and
C. Can be delivered at the time of
D. All of the mentioned
Answer: D.All of the mentioned
399. Which of the following is part of the four main types of e-commerce?
A. B2B
B. B2C
C. C2B
D. All of the mentioned
Answer: D.All of the mentioned
400. The dimension of E-Commerce that enables commerce across the boundaries is called
A. interactivity
B. global reach
C. richness
D. ubiquity
Answer: B.global reach
401. Reverse logistics is required because
A. Goods are defective
B. Goods are unsold
C. The customers simply change
D. All of the above
Answer: D.All of the above
402. The purpose of supply chain management is
A. provide customer
B. improve quality of a product
C. integrating supply and demand
D. increase production
Answer: C.integrating supply and demand
403. Barriers to entry into an industry are likely to be high if:
A. Switching costs are low
B. Differentiation is low
C. Requirement for economies of
D. Access to distribution
Answer: C.Requirement for economies of
404. A digital signature is required …..i) to tie an electronic message to the sender’s identityii) for non repudiation of communication by a sender
A. i and ii
B. i, ii and iii
C. i, ii, iii and iv
D. ii, iii and iv
Answer: B.i, ii and iii
405. Which of the following examines information passing through switches,hubs, or routers?
A. Key logger
B. Packet sniffer
C. Log analysis tools
D. Screen captures
Answer: B.Packet sniffer
406. Which type of e-commerce focuses on consumers dealing with eachother?
A. B2B
B. B2C
C. C2B
D. C2C
Answer: D.C2C
407. Which products are people most likely to be more uncomfortable buyingon the Internet?
A. Books
B. Furniture
C. Movies
D. All of the above
Answer: B.Furniture
408. Which products are people most likely to be comfortable buying on theInternet?
A. Books
B. PCs
C. CDs
D. All of the above
Answer: D.All of the above
409. Digital products are best suited for B2C e-commerce because they:
A. Are commodity like products
B. Can be mass-customised and personalised
C. Can be delivered at the time of purchase
D. All of the above
Answer: D.All of the above
410. All of the following are techniques B2C e-commerce companies use toattract customers, except
A. Registering with search engines
B. Viral marketing
C. Online ads
D. Virtual marketing
Answer: D.Virtual marketing
411. E-commerce involves
A. marketing
B. advertising
C. warehousing
D. all of the above
Answer: D.all of the above
412. Which term represents a count of the number of people who visit onesite, click on an ad, and are taken to the site of the advertiser?
A. Affiliate programs
B. Click-through
C. Spam
D. All of the above
Answer: B.Click-through
413. What is the percentage of customers who visit a Web site and actuallybuy something called?
A. Affiliate programs
B. Click-through
C. Spam
D. Conversion rate
Answer: D.Conversion rate
414. What are materials used in production in a manufacturing company orare placed on the shelf for sale in a retail environment?
A. Direct materials
B. Indirect materials
C. EDI
D. None of the above
Answer: A.Direct materials
415. What are materials that are necessary for running a modern corporation,but do not relate to the company’s primary business activities?
A. Direct materials
B. Indirect materials
C. EDI
D. None of the above
Answer: B.Indirect materials
416. What is another name for materials which cannot be linked to a specificproduct or process?
A. Direct materials
B. Indirect materials
C. EDI
D. None of the above
Answer: B.Indirect materials
417. What are plastic cards the size of a credit card that contains anembedded chip on which digital information can be stored?
A. Customer relationship management systems cards
B. E-government identity cards
C. FEDI cards
D. Smart cards
Answer: D.Smart cards
418. Which form of e-commerce currently accounts for about 97% of all ecommerce revenues?
A. B2B
B. B2C
C. C2B
D. C2C
Answer: A.B2B
419. Which of the following are advantages normally associated with B2B ecommerce?
A. Shorter cycle times
B. Reduction in costs
C. Reaches wider audiences
D. all of the above
Answer: D.all of the above
420. If it is easy for competitors to enter the market, the threat of new entrantsis considered:
A. High
B. Low
C. More
D. Less
Answer: A.High
421. An industry is less attractive for suppliers when the rivalry among existingcompetitors is:
A. High
B. Low
C. More
D. Less
Answer: A.High
422. Unique value auction mainly applies to?
A. New products
B. Second hand products
C. Engineering products
D. None of the above.
Answer: B.Second hand products
423. Which of the following is a useful security mechanism when consideringbusiness strategy and IT?
A. encryption
B. decryption
C. firewall
D. all the above
Answer: D.all the above
424. Which of the following statements accurately reflect the impact oftechnology?
A. Technology has caused buyer power to increase
B. Technology has lessened the entry barriers for many industries
C. Technology has increased the threat of substitute products and services
D. all of the above
Answer: D.all of the above
425. Which type of products is lesser purchased using e-commerce?
A. automobiles
B. books
C. softwares
D. none
Answer: A.automobiles
426. A business competing in a commodity like environment must focus onwhich of the following?
A. Price
B. Ease / speed of delivery
C. Ease of ordering
D. all of the above
Answer: A.Price
427. Which of the following refers to creating products tailored to individualcustomers?
A. customisation
B. aggregation
C. Direct materials
D. Reverse auction
Answer: A.customisation
428. Materials used in the normal operation of a business but not related toprimary business operations are called what?
A. Supplies
B. Direct materials
C. Indirect materials
D. Daily stuff
Answer: C.Indirect materials
429. What is the name given to an interactive business providing a centralisedmarket where many buyers and suppliers can come together for ecommerce or commerce-related activities?
A. Direct marketplace
B. B2B
C. B2C
D. Electronic marketplace
Answer: D.Electronic marketplace
430. Which form of e-marketplace brings together buyers and sellers frommultiple industries, often for MRO materials?
A. horizontal
B. Vertical
C. Integrated
D. Inclined
Answer: A.horizontal
431. Which form of e-marketplace brings together buyers and sellers from thesame industry?
A. horizontal
B. Vertical
C. Integrated
D. Inclined
Answer: B.Vertical
432. Which, if any, of the following types of ads are people most willing totolerate?
A. pop-under ad
B. pop-up ad
C. banner ad
D. none of the above
Answer: D.none of the above
433. Which of the following is an Internet-based company that makes it easyfor one person to pay another over the Internet?
A. electronic check
B. electronic bill presentment and payment
C. conversion rates
D. financial cybermediary
Answer: D.financial cybermediary
434. Which of the following is a method of transferring money from onepersons account to another?
A. electronic check
B. credit card
C. e-transfer
D. none of the above
Answer: A.electronic check
435. An electronic check is one form of what?
A. e-commerce
B. online banking
C. e-cash
D. check
Answer: C.e-cash
436. If you need to transfer money to another person via the internet, which ofthe following methods could you use?
A. financial cybermediary
B. electronic check
C. electronic bill presentment and payment
D. all of the above
Answer: D.all of the above
437. Which of the following permits the transmission of a bill, along withpayment of that bill, to be conducted over the Internet?
A. financial cybermediary
B. electronic check
C. electronic bill presentment and payment
D. all of the above
Answer: C.electronic bill presentment and payment
438. A combination of software and information designed to provide securityand information for payment is called a?
A. digital wallet
B. pop up ad
C. shopping cart
D. encryption
Answer: A.digital wallet
439. What is the name for direct computer-to-computer transfer of transactioninformation contained in standard business documents?
A. internet commerce
B. e-commerce
C. transaction information transfer
D. electronic data interchange
Answer: D.electronic data interchange
440. Public key encryption uses multiple keys. One key is used to encrypt data, while another is used to decrypt data. The key used to encrypt data is called the _____ key, while the key used to decrypt data is called the _____n key.
A. encryption, decryption
B. private, public
C. encryption, public
D. public, private
Answer: D.public, private
441. When a transaction is processed online, how can the merchant verify thecustomers identity?
A. use secure sockets layers
B. use secure electronic transactions
C. use electronic data interchange
D. use financial electronic data interchange
Answer: B.use secure electronic transactions
442. The practice of forging a return address on an e-mail so that the recipientis fooled into revealing private information is termed?
A. hacking
B. cracking
C. dumpster diving
D. spoofing
Answer: D.spoofing
443. What is an internal organisational Internet that is guarded against outside access by a special security feature called a firewall (which can be software, hardware, or a combination of the two)?
A. Client/server network
B. Intranet
C. Extranet
D. Thin client
Answer: B.Intranet
444. What is an intranet that is restricted to an organisation and certainoutsiders, such as customers and suppliers?
A. Client/server network
B. Intranet
C. Extranet
D. Thin client
Answer: C.Extranet
445. What is a detailed process for recovering information or an IT system inthe event of a catastrophic disaster such as a fire or flood?
A. Disaster recovery plan
B. Hot site
C. Cold site
D. Disaster recovery cost curve
Answer: A.Disaster recovery plan
446. What is a separate facility that does not have any computer equipmentbut is a place where the knowledge workers can move after the disaster?
A. Disaster recovery plan
B. Hot site
C. Cold site
D. Disaster recovery cost curve
Answer: C.Cold site
447. What is a separate and fully equipped facility where the company canmove immediately after the disaster and resume business?
A. Disaster recovery plan
B. Hot site
C. Cold site
D. Disaster recovery cost curve
Answer: B.Hot site
448. What charts (1) the cost to your organisation of the unavailability ofinformation and technology and (2) the cost to your organisation of recovering from a disaster over time?
A. Disaster recovery plan
B. Hot site
C. Cold site
D. Disaster recovery cost curve
Answer: D.Disaster recovery cost curve
449. Which factor determines when the IT system will be available forknowledge workers to access?
A. Availability
B. Accessibility
C. Reliability
D. None of the above
Answer: A.Availability
450. Which factor determines who has the right to access different types of ITsystems and information?
A. Availability
B. Accessibility
C. Reliability
D. Scalability
Answer: B.Accessibility
451. Which factor ensures the IT systems are functioning correctly andproviding accurate information?
A. Availability
B. Accessibility
C. Reliability
D. Scalability
Answer: C.Reliability
452. Which factor represents how well your system can adapt to increaseddemands?
A. Availability
B. Accessibility
C. Reliability
D. Scalability
Answer: D.Scalability
453. Which factor represents a systems ability to change quickly?
A. Flexibility
B. Performance
C. Capacity planning
D. Benchmark
Answer: A.Flexibility
454. What is a set of conditions used to measure how well a product orsystem functions?
A. Flexibility
B. Performance
C. Capacity planning
D. Benchmark
Answer: D.Benchmark
455. What determines the future IT infrastructure requirements for newequipment and additional network capacity?
A. Flexibility
B. Performance
C. Capacity planning
D. Benchmark
Answer: C.Capacity planning
456. What defines all of the steps or business rules, from beginning to end,required for a process to run correctly?
A. Workflow
B. EIP
C. Workflow system
D. SLA
Answer: A.Workflow
457. Which will not harm computer resources?
A. firewall
B. Virus
C. Trojan horse
D. None of the above
Answer: A.firewall
458. Which of the following is the primary characteristic of an intranet?
A. People outside the organisation can access it
B. People inside the organisation cant access it
C. People outside the organisation cant access it
D. None of the above
Answer: C.People outside the organisation cant access it
459. Which concept suggests that different applications and computersystems should be able to communicate with one another?
A. Integration
B. Web services
C. Scalability
D. Interoperability
Answer: D.Interoperability
460. Which service encompasses all technologies used to transmit andprocess information on an across a network?
A. Interoperability
B. Scalability
C. Benchmarking
D. Web services
Answer: D.Web services
461. Which process can prevent data from losing due to computer problemsor human errors?
A. backup
B. recovery
C. benchmarking
D. data cleansing
Answer: A.backup
462. Which process is used to reinstall data from a copy when the originaldata has been lost?
A. backup
B. recovery
C. benchmarking
D. data cleansing
Answer: B.recovery
463. Who breaks into other peoples computer systems and steals anddestroys information?
A. Hackers
B. softwares
C. Hacktivists
D. Script kiddies
Answer: A.Hackers
464. What is software that comes hidden in free downloadable software and tracks your online movements, mines the information stored on your computer, or uses your computers CPU and storage for some task you know nothing about?
A. Web log
B. Clickstream
C. Anonymous Web browsing service
D. None of the above
Answer: D.None of the above
465. What is a type of virus that spreads itself, not just from file to file, butfrom computer to computer via e-mail and other Internet traffic?
A. Computer virus
B. Worm
C. Denial-of-service attack
D. None of the above
Answer: B.Worm
466. What floods a Web site with so many requests for service that it slowsdown or crashes?
A. Computer virus
B. Worm
C. Denial-of-service attack
D. None of the above
Answer: C.Denial-of-service attack
467. What is the process of evaluating IT assets, their importance to the organisation, and their susceptibility to threats, to measure the risk exposure of these assets?
A. Risk management
B. Risk assessment
C. Security
D. None of the above
Answer: A.Risk management