15 Days Learn SAP Crystal Reports Tutorial for Freshers

SAP Crystal Reports Tutorial for Beginners

What is SAP Crystal Reports?

A business intelligence (BI) reporting tool that lets users build and customize reports from several data sources is SAP Crystal Reports. It is an effective tool for trend visualization, data analysis, and progress monitoring. A popular option for companies of all sizes, Crystal Reports is used throughout all sectors.

History of Crystal Reports


In 1984, Terry Cunningham and the Cunningham Group created the program. Originally released as an add-on for the accounting program ACCPAC Plus for DOS, it was known as “Quik Reports”.


Seagate Technology purchased Crystal Services Inc. in 1994. The Information Management Group of Seagate Software was formed by combining Crystal Services and Holistic Systems. This group then changed its name to Crystal Decisions and released versions 4.0 through 9.0.


After being purchased by BusinessObjects in December 2003, Crystal Decisions created versions 10, 11, (XI), and 12 (2008).


On October 8, 2007, SAP purchased BusinessObjects. On May 3, 2011, Crystal Reports 2011 (version 14) was made available.


On June 13, 2020, Crystal Reports 2020 (14.3. x) became available as the most recent edition. The proprietary file format used by Crystal Reports has the .rpt file extension.

Over time, Crystal Reports has developed into a strong and adaptable BI reporting solution. Businesses of different sizes across a broad range of sectors use it to measure progress, show trends, and analyze data.

SAP Crystal Reports Tutorial

Components of Crystal Reports

The essential parts of Crystal Reports are what give the reporting tool its structure and allow it to produce detailed and educational reports. Together, these elements convert unprocessed data into insightful knowledge that facilitates decision-making and enhances corporate operations.

The essential elements of Crystal Reports are broken down as follows:

  • Report Designer: Users generate and modify reports using the report designer’s graphical interface. Fields, graphs, charts, and other report items may be added and arranged using a drag-and-drop interface. To customize the report’s look and content, users may change the formatting, add styles, and filter data.
  • Fields: The individual data items or characteristics that are taken out of the data source are represented by fields. They serve as the foundation of reports, supplying the unprocessed data needed to create tables, charts, and other elements.
  • Formulas: Formulas are expressions that work with data to compute or manipulate it. They enable users to compute averages, percentages, and intricate conditions, among other new insights, using preexisting data.
  • Groups and Totals: Grouping gives users the ability to compile and arrange data according to predetermined standards. Totals provide aggregate values for grouped data, such as sums, averages, or counts, and reveal general trends and patterns.
  • Graphs and charts: By providing a visual representation of the data, charts and graphs facilitate the identification of patterns, correlations, and trends. To accommodate various data visualizations, Crystal Reports provides a range of chart kinds, such as scatter plots, pie charts, bar charts, and line charts.
  • Sub Reports: Sub Reports are nested reports that may be included in a larger report as an embedded report. They provide a means to decomposing complex reports into more digestible, smaller pieces, so enhancing the structure and readability of reports.
  • Parameters: Report behavior and content may be dynamically adjusted by users via parameters. They may be used to define computations based on user input, filter data, or alter the appearance of reports.
  • Formatting choices: To personalize the look of reports, Crystal Reports offers a wide range of formatting choices. To produce expert and eye-catching reports, users may alter font styles, colors, borders, spacing, and other visual components.
  • Distribution and Scheduling: Users of Crystal Reports may program reports to run automatically at certain periods or intervals. This feature guarantees that customers consistently obtain the most recent information and automates the production of reports. Furthermore, users may export reports to other formats, such PDF, Excel, or HTML, and distribute them via email, file systems, or content management systems thanks to Crystal Reports’ support for a variety of distribution options.

How and From Which Data Sources Does Crystal Reports Connect?

Crystal Reports is an adaptable tool for examining data from several sources since it can connect to a broad range of data sources. Some of the data sources that Crystal Reports may link to are as follows:

Relational Databases:

  • MySQL
  • Microsoft SQL Server
  • Oracle Database
  • IBM DB2
  • PostgreSQL
  • SAP Hana
  • Google BigQuery
  • Amazon Redshift

ERP Systems:

  • SAP Business One
  • Oracle E-Business Suite
  • Microsoft Dynamics
  • NetSuite


  • Microsoft Excel
  • OpenDocument Spreadsheet (ODS)
  • Comma-Separated Values (CSV)

Text Files:

  • Plain Text (TXT)
  • XML

Other Data Sources:

  • ODBC and JDBC data sources
  • Web Services
  • Cloud-based data sources

Database drivers are used by Crystal Reports to connect to a data source. Every driver is designed to work with a certain kind of database or database access technology. Crystal Reports asks the user for connection information, including the database server name, username, and password, when it establishes a connection to a database. After establishing a connection, Crystal Reports may use the database’s contents to generate reports.

The steps to link Crystal Reports to a data source are as follows:

  • Reports in Crystal Open: Open Crystal Reports, then from the welcome page, choose “Create a New Report”.
  • Select Data Source: Select the “Change Data Source” button located in the Data Explorer window.
  • Choose a Type of Connection: The list of possibilities includes options such as “Database (OLE DB),” “Excel Workbook,” or “Text File.” Choose the appropriate connection type from the list.
  • Establish a connection: Select the data source you want to use and enter the connection information by clicking the “New Connection” button.
  • Test Connection: To make sure Crystal Reports can establish a connection with the data source, click the “Test Connection” button.
  • Create Report: Crystal Reports will show the tables, fields, and other data items from the linked data source as soon as the connection is made. This is the time to begin creating your report.

Features of Crystal Reports

Business intelligence (BI) reporting tool Crystal Reports is flexible and provides a wide range of tools for data analysis, visualization, and report generation. Here are a few of Crystal Reports’ salient characteristics:

  • Data Connectivity: Relational databases, ERP systems, spreadsheets, and text files are just a few of the many data sources that Crystal Reports can connect to. This enables users to compile data into insightful reports by analyzing data from several sources.
  • Easy-to-use Drag-and-drop Interface: Crystal Reports offers an intuitive drag-and-drop interface for creating reports. Even non-technical users may create reports with ease because of the ease with which fields, charts, graphs, and other report components can be added and arranged.
  • Data Manipulation and Calculations: Formulas, functions, and conditional formatting are just a few of the tools available in Crystal Reports for handling and calculating data. This enables users to extract new information from current data and turn raw data into insightful understandings.
  • Flexible Grouping and Summarization: Users of Crystal Reports may create summaries or totals for grouped data and group data according to predetermined criteria. This makes it easier to identify patterns, analyze trends, and assess overall performance.
  • Comprehensive Charting and Visualization: To efficiently visualize data and convey patterns, Crystal Reports offers a large variety of chart styles, such as pie charts, bar charts, line charts, and scatter plots.
  • Sub Reports and Nested Data: Sub reports are nested reports that may be included in a primary report and are supported by Crystal Reports. Data may be arranged hierarchically and complicated reports can be divided into smaller, easier-to-read portions thanks to this.
  • User input and dynamic parameters: Crystal Reports gives users the ability to add parameters to reports, which allows dynamic filtering and report modification depending on user input. Reports are now more flexible and scenario-adaptable as a result.
  • Formatting and Style Control: To personalize the look of reports, Crystal Reports provides a wide range of formatting choices. To produce expert and eye-catching reports, users may alter font styles, colors, borders, spacing, and other visual components.
  • Distribution and Scheduling: Users of Crystal Reports may arrange for reports to be sent automatically at certain periods or intervals. This guarantees that customers automatically get updated information on a regular basis. Crystal Reports also allows you to share reports via email, file systems, or content management systems, in addition to exporting reports to PDF, Excel, or HTML.
  • Cross-tabulation and pivot tables: Users may examine and summarize data in an organized manner by using the cross-tabulation and pivot table features offered by Crystal Reports. This makes it easier to analyze data in several dimensions and spot trends in various dimensions.
  • Interactive Reporting Features: Users may go further into data exploration and get insights at various degrees of detail using Crystal Reports’ interactive reporting features, which include drill-down capabilities and filtering choices.

These characteristics, together with Crystal Reports’ strong data connection and intuitive interface, make it an invaluable resource for companies of all sizes to see trends, analyze data, and produce insightful reports for well-informed decision-making.

Uses of Crystal Report

A flexible and potent business intelligence (BI) reporting tool, Crystal Reports is used for many different purposes across several sectors and corporate activities. These are a few of the main applications for Crystal Reports:

1. Data Visualization and Analysis:

A popular tool for analyzing and visualizing data from a variety of sources, including as databases, spreadsheets, and ERP systems, is Crystal Reports. By offering a variety of data manipulation and computation choices, in addition to significant charting and visualization features, it assists enterprises in converting unstructured data into relevant insights.

2. Creation and Distribution of Reports:

A strong tool for producing informative and polished reports is Crystal Reports. The user-friendly interface, many formatting choices, and compatibility for diverse report styles enable effortless creation and modification of reports to meet individual requirements. Furthermore, Crystal Reports provides a range of ways to distribute reports to interested parties, such as emailing or transferring via file systems or exporting to PDF, Excel, or HTML.

3. Trend analysis and performance tracking:

To monitor performance indicators, spot trends, and examine data patterns, use Crystal Reports. It assists companies in gaining understanding of their operations, evaluating their objectives’ progress, and making defensible choices using data-driven evidence.

4. Analysis of Sales and Marketing:

Sales and marketing professionals often use Crystal Reports to monitor sales trends, analyze customer data, and assess the success of marketing campaigns. It helps companies in determining client categories, refining targeting tactics, and calculating campaign return on investment.

5. Analysis and Reporting of Financial Data:

Financial performance is tracked, financial data is analyzed, and financial statements are produced using Crystal Reports. It assists companies in gaining understanding of their financial situation, pinpointing opportunities for development, and making wise financial choices.

6. Productivity and Operational Efficiency:

By evaluating resource use, pinpointing bottlenecks, and offering insights into process performance, Crystal Reports may assist firms in increasing operational efficiency. By automating report development and enabling prompt access to data-driven insights, it may also increase productivity.

7. Reporting on Regulatory Compliance:

Reports for regulatory compliance may be created using Crystal Reports. It supports companies’ adherence to compliance policies, reporting standards, and proper record-keeping.

8. Analysis of Customer Relationship Management (CRM):

CRM uses Crystal Reports to examine client interactions, spot behavioral patterns, and improve customer satisfaction. Businesses may better understand their clientele, target marketing campaigns, and increase client retention with its assistance.

9. Risk Reduction and Management:

Potential hazards may be found, risk factors can be examined, and mitigation techniques can be assessed using Crystal Reports. It supports companies in making well-informed risk management choices and safeguarding their operations from any dangers.

What are the Benefits of Crystal Report?

A robust business intelligence (BI) reporting solution with many advantages for companies of all kinds is Crystal Reports. The following are some of the main benefits of using Crystal Reports:

  • Improved Decision-Making: By giving organizations insights into their data, Crystal Reports enables them to make better choices. With Crystal Reports, organizations can uncover hidden trends, patterns, and correlations by converting raw data into insightful visualizations and reports. Decisions made using this data-driven methodology provide better corporate results and strategic success.
  • Enhanced Efficiency and Productivity: By automating report production and simplifying data analysis activities, Crystal Reports may greatly enhance efficiency and productivity. Business users may now concentrate on higher-level activities and strategic goals without having to spend time manually manipulating data and creating reports.
  • Decreased expenses and Better Resource Utilization: Crystal Reports may lower expenses related to manual data processing and report development by automating report generation and offering self-service data analysis capabilities. By enabling non-technical users to access and evaluate data without requiring IT help, it also enhances resource usage.
  • Improved Cooperation and Communication: By allowing the generation of distributable and shareable reports, Crystal Reports improves cooperation and communication. Email, file systems, or content management systems are simple ways for stakeholders to get reports, which encourages data-driven conversations and well-informed decision-making across the company.
  • Enhanced Regulatory Compliance: By producing accurate and compliant reports, Crystal Reports may assist firms in meeting regulatory compliance standards. Businesses can retain appropriate paperwork for audits and inspections and customize reports to meet particular regulatory requirements thanks to its configurable reporting features.
  • Improved consumer Relationship Management (CRM): By offering insights into consumer behavior, preferences, and purchase patterns, Crystal Reports may enhance CRM initiatives. Businesses may find chances for upselling and cross-selling, tailor marketing strategies, and improve customer satisfaction by evaluating customer data.
  • Efficient Risk Management and Mitigation: Crystal Reports help firms identify possible hazards, examine risk causes, and assess solutions for mitigating those risks. Businesses may safeguard their operations from any dangers by making well-informed choices based on a comprehensive picture of potential hazards.
  • Flexible integration and scalability: Crystal Reports offers flexible integration and scalability, since it can be integrated with a wide array of data sources such as spreadsheets, text files, databases, and ERP systems. Businesses may combine data from several sources and provide thorough reports because to this flexibility. Furthermore, Crystal Reports is scalable to accommodate expanding enterprises’ requirements, making it an eco-friendly option for long-term data analysis and reporting.
  • User friendly for Different levels of Technical Ability: Crystal Reports’ straightforward and user-friendly design, together with its drag-and-drop functionality, making it suitable for users with different levels of technical ability. Its drag-and-drop feature makes creating reports easier by enabling users to quickly add, organize, and modify report items without needing to know a lot of coding or programming.
  • Vast Selection of Charting and Visualization choices: Bar charts, line charts, pie charts, and scatter plots are just a few of the many charting and visualization choices that Crystal Reports offers. Businesses may now efficiently depict data graphically, which facilitates the identification of trends, patterns, and correlations within intricate databases.

What are the Disadvantages of Crystal Reports?

  • Steep Learning Curve: The extensive feature and capability set of Crystal Reports may provide a challenge for novice users to become proficient in. Although the drag-and-drop interface makes report production easier, it takes commitment and training to fully grasp the underlying data manipulation and report design ideas.
  • Costs associated with licensing: Crystal Reports is a commercial program that offers a range of licensing options, from single licenses to deployments across a whole organization. Not many firms may be able to purchase these licenses due to their high cost, particularly for bigger enterprises.
  • Performance Problems with Big Datasets: When working with very big datasets, Crystal Reports may encounter performance issues. Large-scale, complex queries might result in slower processing times and less responsiveness, which makes them less appropriate for real-time data analysis and reporting on large datasets.
  • Overfitting Potential: Overfitting happens when a report starts to match the training data too closely and struggles to adapt to fresh information. When working with tiny datasets or very complicated models, Crystal Reports may be prone to overfitting, which can provide erroneous or misleading insights.
  • Reliance on Technical Know-How: Although Crystal Reports has drag-and-drop capabilities, using them effectively often calls for a certain degree of technical know-how. To effectively use the tool’s features, especially for complicated data analysis and reporting activities, users may need to engage IT staff or undergo specific training.
  • Limited Integration with Modern Data Architectures: Crystal Reports may not work well with contemporary data architectures that depend on big data analytics platforms, real-time data streams, or cloud-based data sources. To bridge the gap between Crystal Reports and these cutting-edge technologies, more work or workarounds could be necessary, which might restrict the software’s capacity to handle data from a variety of sources and meet real-time reporting requirements.
  • Possible Vendor Lock-In: Dependence on Crystal Reports may result in vendor lock-in, which makes it expensive or difficult to move to other reporting options in the road. Companies may become reliant on the unique features and functions of Crystal Reports, which makes it difficult to transfer data and reporting procedures to other platforms without a large amount of work and the risk of data loss or incompatibility problems.
  • Limited Support for Open-Source Data Tools: It’s possible that Crystal Reports won’t provide complete support for frameworks and open-source data tools like R packages or Python libraries. This may limit the freedom to use open-source tools and increase data analysis capabilities by preventing the integration of open-source data analysis methodologies into Crystal Reports-based reporting processes.
  • Ongoing Software upgrades and Maintenance: To guarantee compatibility with changing operating systems, data sources, and reporting standards, Crystal Reports needs to receive regular software upgrades and maintenance. This may result in increased expenses for maintenance services and license upgrades, as well as administrative overhead.

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