Total Quality Management Multiple Choice Questions on “Seven Tools of Quality – Flow Chart and Check Sheet”.
1. Process deployment flow is another term for ________
a) Flow chart
b) Matrices
c) Determinants
d) Arrows
Answer: a
Clarification: Process deployment flow is another term for flow chart. It is also called as flow diagram. It is a sequential representation of processes involved in an organization by the use of standard symbols.
2. Tally sheet is another term for _______
a) Flow chart
b) Matrices
c) Determinants
d) Checksheets
Answer: d
Clarification: Tally sheet is another term for checksheets. It is used for systematic data gathering and represents the frequency of occurrences of an event.
3. The type of checksheet used to collect information on process variability is called ________
a) Process distribution check sheet
b) Defective item check sheet
c) Defect location check sheet
d) Defect factor check sheet
Answer: a
Clarification: The type of checksheet used to collect information on process variability is called process distribution check sheet. The other types of check sheets used are defective item check sheet, defect location check sheet, and defect factor check sheet.
4. The type of check sheet which specifies the variety of defects with their frequency of occurrence is called _________
a) Process distribution check sheet
b) Defective item check sheet
c) Defect location check sheet
d) Defect factor check sheet
Answer: b
Clarification: The type of check sheet which specifies the variety of defects with their frequency of occurrence is called defective item check sheet. The other types of check sheets used are process distribution check sheet, defect location check sheet, and defect factor check sheet.
5. The type of check sheet which identifies where defects occur in a product is called _______
a) Process distribution check sheet
b) Defective item check sheet
c) Defect location check sheet
d) Defect factor check sheet
Answer: c
Clarification: The type of check sheet which identifies where defects occur in a product is called defect location check sheet. The other types of check sheets used are process distribution check sheet, defective item check sheet, and defect factor check sheet.
6. The type of check sheet used to monitor the input parameters that can affect the occurrence of defects in a process is called _________
a) Process distribution check sheet
b) Defective item check sheet
c) Defect location check sheet
d) Defect factor check sheet
Answer: d
Clarification: The type of check sheet used to monitor the input parameters that can affect the occurrence of defects in a process is called defect factor check sheet. The other types of check sheets used are process distribution check sheet, defective item check sheet, and defect location check sheet.